Hello there! 👋 Welcome to the Atlassian Community!
Dealing with too many automatic link previews cluttering up your active Slack channels can definitely be a bit distracting. I completely understand why you'd want to streamline that view!
Yes, it is possible! You can manage or disable Jira link previews (unfurls) directly inside Slack using a simple command.
Step-by-Step Guide
To disable ticket previews for a specific Slack channel:
- Open the Slack channel where you want to disable the previews.
- Type and send the following command in the message box: /jira unfurl
- An interactive prompt will pop up. Select the option to turn off / disable automatic unfurling for that channel.
Tip: If you ever change your mind and want the previews back, simply run the /jira unfurl command again to re-enable them.
Important Notes & Best Practices
- Channel-Specific: This setting applies on a per-channel basis. If you want to disable previews in multiple channels, you will need to run the command in each one individually.
- Permissions: You must have permission to manage the Jira integration within that specific Slack channel to run integration commands.
- Alternative Options: If you are looking for advanced control across the entire workspace or wish to customize notification triggers, check your integration settings via Apps > Jira Cloud in Slack, or explore dedicated Slack integration apps on the Atlassian Marketplace.
Hope this helps clean up your chat view! Give it a try, and let me know if you run into any issues. If this answer resolved your question, feel free to mark it as Accept Answer so other community members can find it easily! 🚀
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