Community resources
Community resources
Community resources
Jira
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We are getting constant "Could not retrieve access token for connection [7]" in the connectivity logs. Most emails seem to come through without an issue but there are enough instances of either users...
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We are refining the JIRA topology for a large multi-program portfolio and would like confirmation on recommended practices for using Components and Labels. Our structure includes several programs, e...
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I have subtasks that fall under stories, and the subtasks are tested and have bugs, but we can't create a sub work item (bug) for a subtask. Is it possible to somehow set this up?
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In Jira plans I have added a field column where the field is a user pick list. In the Space, I have a field configuration to restrict the users shown for this field on create and edit screens to memb...
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Hi, We want the requester to select an owner of the product at the point of raising the request. Then for the request to go automatically for approval. Before the technician has to do anyth...
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Is it just me or is Jira no longer persisting layout changes like when I open work items in the sidebar and then drag the panel wider? I would have expected the panel to maintain that width on reloa...
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I have different stages I want to reflect on an EPIC. I have an epic and it goes through UX, Data, Development, Test, Deploy. Is there any way to show those stages on the calendar view? and to set da...
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Accedi con un correo, posteriormente la compañia lo modifico y jira no reconoce el correo nuevo, me envia a la creación de una nueva cuenta, como puedo cambiar el correo de administrador, sin tener q...
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We recently integrated everhour into our workflow and have successfully deployed it for all team members except one. The problem account is identical to all the others, but yet has the issue when att...
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Hi team. I'm currently working on an automation tool that will back up and restore all the site-level settings, projects, and issues on Jira Cloud. It covers backup and restores of all site-level se...
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The user arnau.jordana@servihogar24horas.es cannot see the description of some tickets randomly.
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Hi! I'm trying to setup goals and projects for our Jira platform but It feels like I'm missing some features. I have no issues creating goals or projects but I recently saw a webinar: Drive goa...
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Hi. My work items, like Requests, Epics, and tasks, are opening in the sidebar instead of the current page. This is the worst update ever. How can I disable this and make items open on the current pa...
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We currently have an integration between JIRA and Manage Engine's Global Service Desk (GSD) Plus application. From within GSD tickets we are able to create and link JIRA issues within any of our JIRA...
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Expected functionality When clicking on a linked work item in a Jira issue the same browser screen would update, opening the linked work item. Change to expected functionality Since today, w...
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Hi, I have several spaces in JIRA which include tasks/subtasks. I wanted to view all the tasks assigned to my team on a single Gantt chart. To do this, I created a new Agile project in BigGant...
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Hello Atlassian Support Team, This is a CRITICAL business-blocking issue. I am the Owner of the Atlassian Organization, as well as a Billing Admin, and our Jira site was previously active under a up...
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I am planning a migration from Jira Server to Jira Cloud and want to make sure all workflows custom fields and permissions transfer correctly Are there common issues with complex workflows during mi...
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We are trying to generate api tokens and Jira has to send us an identity confirmation code via email. It did perfectly work for a few weeks but no more, we get no mails even though we resent it many ...
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When I reply to a ticket, I want to trigger an email to customer. Any other updates of the ticket. Also customer can add comment to a ticket by emailing. I also want to set customer as a reporter b...
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We use Jira as an Servicedesk platform. So users got at the end of filling out the form an error "We could not confirm that they are not Bots.". The users are unable to create an ticket with Jira. Ji...
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Hallo Bis anhin konnte man sehr einfach eine Excel downloaden. Dazu benutzte ich die Suche, wählte die Boards und dann konnten die Daten exportiert werden. Das geht jetzt nicht mehr. Wie kann ...
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Latest Jira Update - Subticket opening as sidepanel preview... As screen space "real-estate" is already quite an expensive resource in productivity, I feel like the latest update showing subtickets ...
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Hi, I'm not able to see backlog and dashboard tabs in my BEESKR project. even if I click More > I don't see such options. https://ab-inbev.atlassian.net/jira/software/projects/BEESKR/boards/...
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how to report the initial assignment date based on a status in jira?
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