How to keep completed tickets in Jira Road map for 30 days after changing status to Done

[Sonia]

The completed ticket disappears from Road Map after changing the ticket status to Done, it still shows in the Kanban board, but not Road map. 

How to setup/configurate to have these 30 days retain for all Done tickets in Road Map?

[M Chandra Shekar]

Hi @Sonia Hey go to plan settings and under that you find work in your plan option. Once you click that you will see removed work items, click that and below Add the number of days to view all work items from that period.

eg: Remove work marked done more than (30 days). 

[Arkadiusz Wroblewski]

Hello @Sonia 

Here you should find all answers 

Troubleshoot missing issues in advanced roadmaps 

[Sonia]

Thank you for the information.

But I'm having problems to find the gear and configure in the Road map. I cannot find them the Road map page anywhere to get to Exclusion rules for issue > 30 days

Issue was completed more than 30 days ago

[Arkadiusz Wroblewski]

Then it´s probably Tied to your currently Permissions 

Permissions in Advanced Roadmaps | Jira Software Data Center 11.3 | Atlassian Documentation