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Community resources
Community resources
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Jira Service Management
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Is there a way to clone/copy all form fields from this specific project to another one when submitted via Automation? Currently when I use the clone/create issue it is just blank without the needed d...
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Is there a way to have a booking an appointment in JSM forms? Sample scenario: The user wants to schedule an event and he/she will use the form that we created. After that, the form that th...
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Hello all, Is it possible to translate the text display in the approval process in Jira Service Management? Here, two languages (German and English) are mixed, leaving some people in despair as to w...
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How do you, if you can do it of course, filter an object schema on Jira Service Management based on the Request Type? how can I display a list of specific insight objects from the request ...
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Is there an option for the Impact Field (which is a single choice dropdown menu custom field) to be an accessible field(as a dropdown list) in the Queue view? I would like for the agents to be abl...
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Hello Team, I have installed jira-service-management on GKE cluster using jira DataCenter helm chart following the procedure given at https://community.atlassian.com/t5/Jira-Service-Manag...
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Hi! We are on JSD 9.1 and JSM 5.1 I'm researching the possibility's of creating Insight objects without administration of me. User case is: a new app / service is on the way in to our company. We...
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Hi all, I'm an analyst who is using JSM but have been asked by my manager (and presumably IT) for the following info, issue is I have no idea where to find it. I have googled some of it but answers ...
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Hey everyone, While recently the feature of URL import was launched it does already make it easier to upload your data in to Insight. However from what I can see this cannot be scheduled (u...
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For shorter actions in a project plan we need to set due date and time Ex: Step 1 finish oct 3 at 0800 Step 2 1200 and Step 3 1600
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Hi, Can anyone help me in creating a groovy script for the following case? We need to run the UNIX script automatically when the Jira issue is created. Is it possible with the script runner p...
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I am using Jira Cloud version Today i check my noti I see that font in summary is error. The font we are using is Viẹtnamese. Can someone tell me how to fix it ? Many thanks.
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Hi there, In insight I have a particular component with 350 objects created. There is a new insight object that is going to be added as a reference to these components (Technical Group). In i...
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I have configured JIRA to send emails on behalf of our domain Configure Jira Cloud to send emails on behalf of your domain | Atlassian Support And configured project's sender email address.&nbs...
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When I attempted to test a project migration to my cloud site a blocking error is that "Jira Work Management is not available on your cloud site". Is this a new requirement? I've never encountered th...
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Hi there, I have a small form where a user can select a Technical Service which is an insight custom field. From the same form there are three more insight fields, which are components ...
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Hi brains trust - planning our move of server products to cloud and I'm thinking about our approach. We are migrating Jira Service Management projects, Jira Software projects and Confluence (all on-p...
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Hello, We're getting feedback from our clients that it's frustrating not being able to see all requests upon logging into their portal. Is there a way we can pre-set the requests to dis...
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We have a ticket system using Service Management, and one of the options for users is to request new accounts. In that screen there's the field "Components" that says "Select a system" with a dropdow...
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I am new to Jira and would like to use Jira for Project Management and keeping our project stakeholders up to date. We are already using Jira Service Management for a service desk portal, so the tran...
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Hi Everyone! My partner and I are trying to implement better metrics for our software development teams and one of the many ways we want to do this is by using labels to better categorize work....
2,189 views 1 0 Deleted user September 12, 2022 -
I'm trying to link two issues. What I'm looking for is the proper way to have one issue depend on the other. I want it to depend on each other in the fact that for example if you have issue with 123...
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We use a validator on a transition screen: "Validates that all forms attached to the issue have been submitted." Sometimes we need to bulk edit issues, only problem now is you can't update for...
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We're getting started with JSM Cloud. Our end users are California county employees in tax, auditor, assessor, and IT departments. We understand that JSM end-users need to have Atlassian accounts to ...
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When looking at AWS WAF firewall rules I can't clearly determine which rules to apply. Any advice would be most appreciated. At the very least it would be a start. If you can point ...
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