Jira Service Management

Does anyone know is there any plugins or some way to get "CFR Part 11 E-Signatures (FDA Compliance)" avaivable for Jira OnDemand (Cloud) product anytime soon?

• jira-service-desk

Hi any one help me regarding this

• jira-service-desk

Do we need to pay yearly for download ? What will happen after support is completed for a year and we do not opt to continue. Can someone clarify this? Regards, Shreyas Joshi

• jira-service-desk

Hi hi, Is there a way to modify the text that is displayed on the login page under the "Don't have a login?" section - I would like to put a text there with an e-mail address because it's often th...

• jira-service-desk

We're currently setting up and testing Service Desk and have noticed some unexpected behaviour with regards to file attachments. If an issue is created using the customer portal, and a file is atta...

• customer-portal
• jira-service-desk

Hello, My company has a hosted version of JIRA (JIRA OnDemand), as well as Atlassian's reletively new application; JIRA Service Desk. It has been a great addition to our portal, and has helped gre...

• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi, I am trying to log in to my JIRA account, something which I was auto logged into usually, but now it is asking me for my password and I cant remember it. Can you please help? When I try to retr...

• jira-service-desk

Can I link one service desk to multiple projects?

• jira-service-desk

We're a open source provider and use JIRA and use a free license for JIRA: Powered by a free Atlassian JIRA open source license for Snep Livre. Try JIRA - bug tracking software for your team. I ins...

• cloud
• jira-service-desk
• jira-service-desk-cloud

Dear Atlassian Group, I am currently evaluating "JIRA Service Desk". I could not see the tickets in "Customer Portal" of ServiceDesk which was created in usual way and was not created by "JIRA Ser...

• jira-service-desk
• service

How can users email issues to my Service Desk?

• jira-service-desk

We are interested in Service Desk but we are unsure if we need to get licenses for everyone in the company or just for the helpdesk staff. Please can someone clarify. Thanks

• jira-service-desk

Dear all, We are in the process of evaluating Confluence Questions and JIRA Service Desk. We have set up a service desk with a Confluence knowledge base. Now, when users search through this knowle...

• cloud
• jira-service-desk
• jira-service-desk-cloud

It looks like a new User Management for OnDemand Jira is different. My main issue is that I am no longer able to access it. I am logged into Jira, Click the user management link, and then I am prom...

• cloud
• jira-service-desk
• jira-service-desk-cloud

How to allow anonymous users to create bugs without log in ?

• anonymous
• jira-service-desk
• login
• permission
• user-management

Hi I'm looking for a way to display total time spent on each project, across all projects. So the report would provide the name of each project, and the total time logged for each project - which wo...

• cloud
• jira-service-desk
• jira-service-desk-cloud

hi, i want to prevent some users from modifying the assignee, where i can do that? i searched but all i found that i can stop him from assigning or i can let him assigne. but what i want to do i...

• jira-service-desk

Dear Team! Can you provide some information about how I can set Public mode only for Jira Service Desk, but not for all Jira. Or maybe is there some way to show for Service Desk customers only c...

• jira-service-desk

set SLA's in weeks and days

• jira-service-desk
• sla

http://prntscr.com/2rh14n What is that, and how i can fix it ?!

• cloud
• jira-service-desk
• jira-service-desk-cloud

Do Service Desk Customer Portal Users (i.e. customers) require a paid licence? or do they not count towards licence usage?

• customer-portal
• service

I'm a newbie to the world of Jira and Service Desk, so please excuse my ignorance. I'm trying to delete (or rename) the default "General" group from the Customer Portal. I'd prefer to have a group ...

• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello - Is there any way to stop service desk from sending a email every time the status changes? It doesnt seem as though it's really connected to the notification scheme. For example when I dele...

• jira-service-desk
• service

dear, i need help with this , im using JIRA service desk and when ever im trying to attache file im getting this message "File name cannot contain the character '\'". but there is no '\' in the fi...

• jira-service-desk

Plugin : JIRA Drag and Drop Attachment Plugin JIRA Version : 6.1.3 Specific menu doesn't work after dnd-atthachment plugin update. (to version 3.1) Below are four ways to attach a file @jir...

• app
• jira-service-desk