Exporting form JIRA Service Desk Cloud

Tammy Ince April 30, 2018

An Account Manager would like to export her client's issues in CVS format. When she does that the reporter shows a a quid instead of the reporter's name. She can't use HTML because she needs to copy some of the data to another report.

 

 

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Gabriel Senna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 2, 2018

Hi Tammy,

So I can try to help you, I'm going to need additional information.

  • Are you trying to export the issues in CSV format?
  • The reporter is being send in a kind of hash way?
  • Could you please send us an screenshot of the file?

With this information, I should be able to better help you/

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