Only one request type displays in the help center

Chuck Corcoran May 1, 2018

I've got 4 request types setup but only the 1st one is displaying the in help center.  I've tried re-arranging and that had no impact.  They all belong to the same group as well.  The one that does display is tied to the email requests if that matters.  Also we have some older other service desk projects if thats important.

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Jack Brickey
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May 1, 2018

can you provide a screenshot of your portal where you see only one as well as your "request types" screen?

Chuck Corcoran May 1, 2018

I should have said "Help Center"Screen Shot 2018-05-01 at 3.41.57 PM.pngScreen Shot 2018-05-01 at 3.40.25 PM.pngScreen Shot 2018-05-01 at 3.39.41 PM.png

Chuck Corcoran May 1, 2018

I think we can disregard my post as I see that the help center isn't displaying all request types and likely not supposed to.  It's showing recent request types.  Having my hyperlinks set as white wasn't allowing me to see the additional text.

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