Community resources
Community resources
Community resources
- Community
- Q&A
- Jira Service Management
- Questions
Jira Service Management
-
Hay alguna manera de importar un dashboard a nuestro propio Share point? de tal forma que sea una foto actual no el dashboard vivo todo el rato?
-
Is there a way to import a dashboard into your own SharePoint site? Not as a live extract, but as a specific report? Not so that the report keeps updating like a dashboard?
-
Hello Where can we find the option to disable "account verification email"? This used to be located under Project settings, Customer notifications, Account verification email.
-
I’m trying to create some detailed metrics and dashboard gadgets in Jira Service Management Cloud to track against our Managed Service KPIs. I’ve got the basics (SLA tracking, aged tickets, etc.), b...
-
In the new alert list view set out in the table, is there a way to add new columns into the view?
-
Dear Team, I am not able to see my Kanban Bord in our live project. I only can open our tickets (Hire Sheet, Pre Boarding etc,). Please help me with this issue. Best regard...
-
I not sure when i added the Jira Service Management to my account, i was only using the JIRA Software. But even though it was added by me it was never moved to standard plan and there was no notifica...
-
We were using local logins for Atlassian for both Portal and Jira Service Desk users. We are trying Atlassian guard and have set it up for Jira Service Desk Technicians. 1. In order for the u...
-
Hello Community, i have a question. we - by mistake - did a copy of data to our JSM sandbox. is there are way to revert the data to the version it was before? Thanks, Ariel.
-
...ublic": true) so the customer can view it in the portal. This triggers the “Public comment added” event, which sends a second, unwanted notification to the customer. We cannot disable the global “N...
-
I made an automation in JSM to create a Confluence page when an issue is created. In the required element "Enter page title", I entered {{issue.key}}, assuming I would have a unique page for eac...
-
Hi all, Not sure if there even is a solution to this, but we have several automations that need to call the Jira API. This results in us storing our API key in each automation. We do utilize the 'h...
-
Hello Jira Enthusiasts, I Have Added a Field using Cascade e.g. Helpdesk and child's (Software, Hardware, Email), Now I have to add more options under Child e.g. Helpdesk-Software-Adobe-Install...
-
[Onboarding Checklist Problem] I've completed ID verification, I uploaded my passport and face photo, after that, I waited for so long...an half day...it shows "Pending verification. The typical wai...
-
An automation rule is creating a task link to a parent. How to make automatically the field "Team" by heritage from the Parent field "Team"
-
Could this feature be made available for standard users, as our internal team is requesting a separate Help Center but upgrading to Premium is still too expensive?
-
In our org,the users in project level getting all jira notifications,so we want to stop to them.please let me know the process to stop notifications.
-
Slowness in JIRA which started 27-10-2025. Please check https://defencehealthlimited.atlassian.net/ as our whole team is experiencing slowness on JIRA. It take more than 30seconds to 1min to load a ...
-
Why does my Forge Rovo “Jira Issue Analyst” agent fail to detect the project key and work item durin
Hello everyone. I’ve been following the official Forge Rovo guide and videos here: https://developer.atlassian.com/platform/forge/build-a-jira-issue-analyst-rovo-agent/ I carefully fol...
-
Title How to automatically link multiple asset objects to an employee attribute during Assets import? Body I am working with two schemas in Jira Service Management Assets: Employee List schema ...
-
que me recomiendan creo que sacrificaremos, dashboard por campos, lo que ocurre es que en jira service managment, puedo crear campos por cada solicitud , pero me llenare de campos y puedo crear campo...
-
How to Display a Read-Only Custom Field ("Customer-facing Status") on the Customer Portal After Requ
Hi everyone, I'm building a workflow in Jira Service Management (Team-managed project) and I’d like to ask for advice on how to manage status visibility between internal users and customers. Backgr...
-
We have Customer Satisfaction enabled and we have Done in our Workflow but no surveys are being sent out to customers. Help!
-
Is there a log to show the outbound emails or notifications generated by Jira? I have two users that do not receive notifications when we send them a task where as everyone else does. (Jira Data Cen...
-
Hello all, I am the admin for our site. One of our directors has questions on setup\features\plans etc. Do we have an account rep I could put them in contact with? Thank you!
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 27 | |
| 10 | |
| 8 | |
| 7 | |
| 6 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| 11 hours ago | ||
| yesterday | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT | ||
| July 24, 2025 12:26 PM PDT |