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Kanban board in Jira Service Management Cloud

Jader Peixoto Volkmer
Contributor
April 28, 2026

Hi,

I would like to show my workflow in a kanban board in Jira Service Management. Is there a way to do this?

Hope you guys can help me

1 answer

1 accepted

2 votes
Answer accepted
Dirk Ronsmans
Community Champion
April 28, 2026

Hi @Jader Peixoto Volkmer ,

With only JSM you have an option but it's less extensive.

They added a "Views" option which contains  a Calendar/List and board.

That should already gets you pretty far!

https://support.atlassian.com/jira-service-management-cloud/docs/manage-your-work-with-views/

If you also have Jira you could create a regular board and include the JSM project in the filter.

Jader Peixoto Volkmer
Contributor
April 29, 2026

Thank you for the information.

In my case, the JSM cloud was not showing the boards shortcut in the left side menu. So, I access https://MY_INSTANCE.atlassian.net/jira/boards and create a board.

After I configure a shortcut in the leftside menu.

Rds,

Jader

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