Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

User Tier Change

Pradeep
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 29, 2026

Hello Team,

Under the XYZ organizational setup, there are different Jira sites for different teams, as we are on the Cloud Enterprise plan.

We have created a new Dev Jira site with a 10-user tier plan:
https://abc-dev.atlassian.net/

I would like to understand the following for Jira Core/software and Jira Service Management:

1. Can we increase the user tier from 10 to 1000 for Jira Core and from 10 to 200 for JSM?
2. If we increase the tier but continue to use fewer than 10 user licenses, will there be any additional charges, given that we are on the Cloud Enterprise plan?

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events