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Jira Service Management
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Hi All Hope your well. Is or has anyone used/using AssetIT for Jira. If so do i have to load assetss manually or will it scan my network for discovery? Thanks in advance. Neil
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hi all, how can sync AD on prem users witha new insight schema ?
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Hi, We have JSM and JS, and sometimes agents need help to solution an incidente, we need to worklog jira software user in incidentes Is possible? Thanks
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I have been looking the connect documentation and I can't find a way to add a jql function to the advanced search bar in jira. Is there some kind of module that can be added in the atlassian-connect...
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Hi Community, Is it possible for a Customer to @mention another customer in his/her ticket where the ticket was not shared with that customer? For example. Customer A want to mention Customer...
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No. of Users allowed for SSO using the app mO Jira OAuth SSO, Jira OpenID Connect SSO, Jira OIDC SSO
I am trying to establish SSO between Jira and Azure AD. Before purchasing the app: "mO Jira OAuth SSO, Jira OpenID Connect SSO, Jira OIDC SSO", I just want to confirm that is this app pricing has som...
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Can some one will help on Jira portal i don't want to see the users for "Customize" option in portal
Hi, Can some one will help on Jira portal i don't want to see the users for "Customize" option in portal. Please find the attached screenshot for your reference.
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Hi, 1. I want to create a Separate ITSM Projects for DEV, TEST, PROD Instance so that if i change anything in Dev it will not effect in the TEST and PROD instance. For example if I have 2 Instances...
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Hello, we are missing a bug description in clients view of SD. It desappeared few days ago, it used to be there (like it is quite necessary to have it, to know what is the bug about :-) ). Do someo...
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Hello team! We're different polices which we're receiving alerts from AWS cloudwatch service. Those policies are getting information from AWS cloudwatch and Opsgenie creating ...
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- opsgenie
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Dear Admin, I would like to create an automation rule that, when a version is released, will send a Slack message with the version name and a list of the related issue. I query with: ...
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Hi Community, I am trying to get a specific object (the Name of an object) using the LookupObjects function. The information, which object (number of the entry in the LookUpList) I need is in a Cust...
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Hi, Can i customize the fields in the Jira page. I want to remove this fields from the Jira please find the below screenshot for the same.
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Hi, when our customer's send to us e-mail in Support, we get request in JIRA ("Unassigned issues"). But now JIRA don't registration our customer's email. Some details: 1. we don't see a...
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Hello all, I would like to hide existing tickets in the customer portal. I used to be able to change the request type to "no request type" afterwards, but now unfortunately this only works for new t...
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The status is getting changed from running to not found insight jira after discoverey
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Hi People, how to achieve User Properties through script runner? under user properties, we have several values like employee First Name Company etc. PFA Thanks.
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I need to create a simple survey to get customers attending an event to complete and would like to do it using Atlassian products. What is the easiest way to do this? It would be great to giv...
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Dear support, We have some emails received from clients that are not generating requests in Jira. When I go to check the processing log under setting -> Project->Jira Management service->E...
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안녕하세요 삼표 고객의 소리 프로젝트를 관리하고 있는 담당자 김민경입니다. 다름이 아니라, 저희가 현재 publishedsheets라는 앱을 사용하고 있는데 오늘 시트를 업데이트 하려고 하니 서버 에러 팝업이 뜬채로 원인을 찾고 있는 못하여 연락을 드리게 되었습니다. 이런 에러 메세지 문구는 처음이라 ㅜㅜ https://sampyo.a...
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is there a way to show a different option assignee for different kind of user? something like Assigner A can only assign an issue to his people of on his own department while Assigner B also only ass...
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Hi, i need help , im as Admin Jira Service Management Customer Portal can i add page or file document on customer portal ?
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Dear, when we try to submit a request, an error pops up. After browsing topics in the community, we realize it has something to do with the Captcha and the China Great Wall. Can anyone help to r...
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Hi All :) Is there a possibility to set a screen with fields to approver when he approve/decline an issue ? My approvers are approving using the service portal, they are not agents in Jira Service ...
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I trying to recreate a budget, using Atlas CRM. I am trying to load old sales with the current date (in the past). I found that the time\date is in Unix Epoch on my database, but the changes don't ha...
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Atlassian Community Events
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| 17 | |
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| 46m ago | ||
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| October 29, 2025 8:42 AM PDT |