You may be experiencing slow load times on the forum; the team is working to resolve this ASAP.
×Community resources
Community resources
Jira Service Management
-
Dear, when we try to submit a request, an error pops up. After browsing topics in the community, we realize it has something to do with the Captcha and the China Great Wall. Can anyone help to r...
-
Hi All :) Is there a possibility to set a screen with fields to approver when he approve/decline an issue ? My approvers are approving using the service portal, they are not agents in Jira Service ...
-
I trying to recreate a budget, using Atlas CRM. I am trying to load old sales with the current date (in the past). I found that the time\date is in Unix Epoch on my database, but the changes don't ha...
-
Hi everyone, I am facing a challenge how to get a datadog alert update a component´s status in Statuspage through Opsgenie. Sorry for the long post, I´ll do my best to describe the issue: &...
- Question
- datadog
- opsgenie
- statuspage
-
Hi, In JSM a. How can the configuration of one project be moved to another project (Dev to Prod)? Please let me know the process to do the same. Thanks,
-
I have a customer field that populates a list of users from Active Directory. I am building onboarding and offboarding forms and I am using the field "single user" in the form and I want to li...
-
Hi, I'm trying to filter tickets made by organisation Marley that ONLY contains keyword Bob for in Slack. However when I use the following JQL query: NOT Summary ~ "Bob" AND Organisations = "...
-
Is it possible to select what services are connected to different JSM's? I notice that there are different object schemas, can you connect a different schema to a specific JSM?
-
I have multiple teams, each with their own email address and service project in Jira Service Management. I want to know if there is any limit to the amount of emails that I can add to my Jira site to...
-
Hi Team, Am looking to be able to embed a Google Doc and Slides to a wiki page as well.
-
Our primary "gatekeeper" is on holiday...so that I don not have to remember to check the board every hour, can I set up a temporary notification to receive an email for all new tickets coming into a ...
- Question
- jira-service-management
-
Hi Experts! I'm currently trying to create a rule using JIRA service management automation to create an N number of subtasks when an issue transitions from one state to another. My problem is ...
-
Hola! Quisiera saber si me pueden asesorar en cómo realizar una automatización en donde al ingresar un ticket desde un correo por ejemplo jperez@relay.com , jira busque entre nuestros usuarios de gsu...
-
HI, Is there a way we can get the username keyed in by the user in the Jira customer portal login screen. We need the value to pass it to another script.
-
Ótimo dia a todos, tudo bem? Eu tenho cerca de 700 automações do Jira, e quero adicionar um campo customizável em todas as minhas automações, se possível sem ter que entrar em uma por uma. E...
-
Hello community! I have a problem with smartlinks. When I put a link in the issue's comment box , the link transforms into a smartlinks correctly. But if I put a link in the screen's co...
-
We have an issue where some emails are being deleted in Outlook and are not reaching the Jira issue. This happens mostly for replies to an existing Jira issue. The same thing will happe...
-
Hi, I have a field called Assignment Group maps to Group table and if i click the drop down it will show all the groups which are available in the Jira. i want to restrict only for 4 grou...
-
I can retreive the user email, display name, active, timezone, locale, avatar without any problem, but I can't access the "Based In" information, from the user profile, even when its set visible to a...
-
Hi, Can some one will help me out on Depending on the field other field should be visible. I have 2 fields in Incident form which are 1. Software---(drop down)=System1, System2, System3,Other If ...
-
Hi there :) when I create a copy from the prod-system to the sandbox, it does not copy my insight objects into the sandbox Why? Best regards Jule
-
Hi, I want to visible the Assigned to Group field in the JSM portal please help me how to do the same. Thanks,
-
Hi, I want to visible a field called Assigned to Group in the JSM portal. I did not put any default value also for Assigned to Group field but still when i click on Create then it is auto filled wi...
-
Hi Atlassian, I have some questions about my current dashboard and report. We want to have a data of Time To Resolution - Time To first response , We want get data of how long it takes us t...
-
Hi, we have the following requirement: a specific comment on an Issue has to be forwarded via email to external service partners. We thought this is maybe possible with Email This Issue, but it...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 17 | |
| 6 | |
| 6 | |
| 5 | |
| 4 | |
| 3 |
| Subject | Author | Posted |
|---|---|---|
| 9m ago | ||
| yesterday | ||
| yesterday | ||
| yesterday | ||
| yesterday |