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Filtering time to resolution when it's breached

Vera Valshonok
Contributor
February 4, 2024

Hi, 

 

I've created a filter: time to resolution when it's breached, but our jira projects all have different SLA's and I want one filter for all. Is there any way to filter it this way. Also some of the tickets show up in the filter search although Therse is still time till the time to resolution will be breached. What could be the reason to it?

 

Thanks

1 answer

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Answer accepted
Jack Brickey
Community Champion
February 4, 2024

Hi @Vera Valshonok , please share your filter and an example result illustrating  the undesirable bit.

Vera Valshonok
Contributor
February 4, 2024

I figured that its an issue of the way its structured in our jira.

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