Community resources
Community resources
Jira Service Management
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Dear Jira Support Team, I hope this message finds you well. Recently, my account was deactivated because the number of users in my workspace exceeded the limit for the Free plan. However, I have sin...
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Hi everyone, I am Darshan Hiranandani, trying to set up an automation to add a specific label whenever a certain canned response is used. For example, when the response "Please conta...
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I want to add new attribute to an existing csv file in insight (for example personal code) and update it. Please help me.
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Test execution is not allowed to paste the snapshot; it is showing an error: 'Error adding evidence'
Test execution is not allowed to paste the snapshot; it is showing an error: 'Error adding evidence.'"
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I have an organization XYZ under service project ABC. The organization XYZ has an expiry date in the JSM. It is basically a contract expiry date. I am working on to find an API to fetch the expiry ...
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Hi, I would like to learn if there is any way to triger the change of all tasks due dates when creating a project from template.
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I just noticed Slack is no longer available on Atlassian Marketplace. Please don't tell me I have to downgrade to 8.0 and re-upgrade to 10.3 😭
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JSM and asset mgmt setup on JSM for a IoT based enterprise SaaS business. Please contact/respons.
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...ef priorityReason =getFieldById("PriorityReason") if (status == "Blocker") { priorityReason.setRequired(true) priorityReason.setHelpText("Please provide reason behind the blocker") } else { p...
- Question
- groovy
- jira-service-management
- script
- scriptrunner
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So I attempted to do this with the AI feature that assists in creating automations but the results weren't what I was attempting. Essentially what I'm trying to do is that when a specific...
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I would like to know if it is possible to me to embeed a jira workload graph into my sharepoint site home page using as an example an iframe link (its the only way that sharepoint acepts it) but i re...
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Hi, Sorry, Im not good at English. I wrote this question by Japanese. チーム管理プロジェクトでサブタスクを作成しようとしましたが、「サブタスクを作成」を見つけることができませんでした。 以下のドキュメントからサブタスクが作成できると考えておりましたhttps://support.atlass...
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When we resolve a ticket in Jira Service Management, it automatically pops up a window where we have to select a resolution and can add a comment. The part, where the possibility to add a comment is...
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2024-12-27 00:30:16,126-0300 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] ___ Starting the JIRA Plugin System ___________...
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Hi Atlassian Community, I would like to ask: I created the following filter to specifically filter tickets, but I am facing an issue where the filter does not display tickets created from em...
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Error when reverting from 10.3 to 10.0. I have deleted caches and tmp files but I am not sure why I get this error. I also tried creating password encrypted files with java -cp "./*" co...
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...ince [12/26/24 8:27 PM]) to serve the same request for [http://192.168.0.74:8080/login.jsp?permissionViolation=true&os_destination=%2Fsecure%2Fjohnson%2Fevents%2Fdismiss&page_caps=&u...
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Hello all, trying to get a script going to export some data from couple fields onto a sheet. In the Jobs tab of the ScriptRunner settings, there is a template script for generating an email that I pl...
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Does a user need a JIRA Software license to access the JSM Portal and report an issue? We are currently using JIRA only for projects and not operationally so many users will need to report "p...
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Hello, I built a N8N workflow that creates issues with certain information, for some reason new issues created by the automation are not shown in the Board View (Glosa Recibida status which means new...
- Question
- automation
- board
- cloud
- issue-view
- issues
- +4 more tags...
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Hello, i would like to know if it is possible to connect my jira CMDB to a sharepoint list so i could have a lista of my assets, servers, apps, accesses , etc for the solo porpuse of access managemen...
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How to disable in filter page Execell 365 icon export
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Hi When an issue is created by mail, several files are attached. How can I make an automation rule to remove theses files from the issues? My idea is to remove by file name because they are...
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bonjour je poste cette demande à la communauté qui n'est pas d'accès technique mais plutôt processus et projet. Mon management me demande d'étudier la faisabilité de mettre en place un processus de...
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Hi I use JIRA Service Management on Data Center I want to show the reporter's phone number and email in the task I made a Customers table in Assets and added the attributes mail, phone and ji...
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