Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Getting Access error while transitioning an issue programmatically

sonag
February 11, 2025

Hi Team,

I used the below code to transition an issue to done programmatically, but I am getting this error " Can't move (<ticketid>). You might not have permission, or the issue is missing required information. If you keep having this problem, contact your Jira Administrator."

https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-issueidorkey-transitions-post

Could someone please help me on this?

1 answer

0 votes
Fernando Eugênio da Silva
Community Champion
March 7, 2026

@sonag 

It might the case that this transition in your workflow has required fields or some conditional not allowing you to perform the transition. Or even a property blocking/allowing specific users.

Have you checked one of those?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events