Issue with multilingual support in the Teams Assist app
Hello everyone,
I’m having an issue with the ‘Assist’ Teams extension app.
I have configured the app correctly and linked it to my support management space, and it works.
The only issue I’m encountering is this: even though I’ve set Italian as the system default in the multilingual menu of the portal created on Jira Service Management and then added English and German translations,
when I create a ticket via the form in Teams’ Assist, the labels always appear in English only, regardless of the system language set by the user (customer) in both their Jira profile and their Windows system.
Where am I going wrong?
1 answer
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