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Which grant type redeems an Okta ID-JAG for a Rovo MCP access token?
We're connecting an internal AI agent to Rovo MCP via Okta Cross-App Access(XAA) / ID-JAG. Okta mints the ID-JAG correctly (audience`https://auth.atlassian.com`, resource `https://mcp.atlassian.com/v2/mcp`,`oauth-id-jag+jwt` type). We're stuck redeeming it for the Atlassian accesstoken Rovo MCP actually requires. Both…
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Rovo Trends: What permissions are required?
I’m looking to access Rovo Trends within admin.atlassian.com to monitor Rovo adoption and agent usage. The documentation lists Organization admin as the required role. Can anyone confirm whether that’s currently the only way to access these dashboards, or whether a more limited role or read-only permission is available? It…
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Rovo Insights Accessible via API?
Leaders in our org currently are used to reviewing Jira data via a dashboard we've built internally using API to retrieve the data. We started using Rovo as an intake method for tickets via Slack and have been asked to add Rovo metrics into our dashboard. Currently work items created by Rovo from a table/spreadsheet point…
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Ask Rovo to draft TestCases — less effort, visible to QA and Dev
Hi Community — I’m Robert at JSoft. I work on Testing tool, a Jira Cloud test-management product. The purpose is to reduce testing effort and keep that work visible to QA and Dev on the Jira issue — not in a TMS only one role opens. It is in beta, and we are looking for feedback. This post is about one workflow: Ask Rovo…
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How Bring Rovo Courses to 100% completion
Hi Does anyone know what else I need to do / complete in order to finish the Rovo based courses in the below snips to bring them to 100% completion? The statuses seem to indicate they are complete but the overall course completion percentage is not at 100%? Not sure why. Any steer appreciated. Thanks
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Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue
I get the following error when I try to set up a community. Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 4f91891ee5c5450d8b4bbd2cb405fde0)
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Open to all users by default
This question is primarily about Rovo Studio. We want to encourage our users to experiment and learn about and how to build Agents. To do that, we have to give them access to Rovo Studio. The problem comes in when an Agent is created, the Users and collaborators User access option is set to Open to all users by default. No…
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Rovo automation: create test cases when Story is moved to In Progress
Hi team, I am trying to automate a Rovo agent in Jira Cloud (team-managed project). Requirement: When a work item of type Story is moved to status In Progress, the agent should generate test cases and those tests should be created automatically in Jira (as Subtasks on that Story). I should not have to copy JSON from Chat…
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What should organizations check before enabling Atlassian AI and Rovo in production?
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connecting Claude to a confluence page via Atlassian Rovo
I get this error message when I tried to link to a valid confluence or jira url.
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URL being used for context isn't refreshing
Setup, created an Agent to support users in handling cases. When using the Rovo chrome extension, it registers the URL being used for context and then can provide answers based on the page. The issue, sometimes users will move between case tabs in Salesforce and the Rovo Agent still has the previous url as context so it…
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Rovo Agent Performance Over the Past Few Days
Has anyone else noticed slower processing with Rovo Agents over the past couple of days, particularly agents that retrieve or analyze ticket (work item) data using JQL queries? Rovo Agents have been working well for our use cases, but this week, some of the agents I run daily have started taking significantly longer to…
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Asked Rovo 5 times to add a comment to a jira ticket, tagging a user, adding an attachment
why did I have to ask 5 times before it go this right? you aren't showing me the text you plan to add you didn't tag the user you haven't attached the file round and round it went reality - I could have done it myself in seconds, this wasted 5 minutes. How could I ever automate the flow with this sort of tool behaviour…
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'File not found' when accessing a Rovo-generated attachment
From Rovo in confluence I asked the tool to generate a summary of a doc review and post it as an attachment to a jira ticket for a colleague to review. The attachment was generated (.md) and attached to the ticket (as a hyperlink). I could download the attachment, but my colleague got 'File not Found'. What's going on…
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Rovo can't tag someone properly in a Jira issue from Confluence
I was using Rovo to analyse a feature design on confluence and asked to the tool to summarize the review points, add them as a comment to the jira ticket, and tag a particular user in the ticket What I got was an unintelligible ['account ID'] in the jira comment and no notification posted to the intended target user. When…
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Rovo does not read the correct asset values
Hi, I keep running into the same problem with several agents, reading the correct values from asset attributes. Even if I specify the schema and the exact field name and ID in the instruction, the correct values almost never get returned, either it comes back empty or with a wrong value. Does anyone know this problem or…
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Can Jira Coding Agent auto-discovers & registers skills from a nested test project directories?
As documented, Jira Coding Agent skills auto-discovery happens only at repository root .rovodev/skills, not recursively when the session starts. Is there a way for Jira Coding Agent to auto-register skills from the nested test project's .rovodev/skills folder or “additional skill dirs” setting?
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How do you manage deadlines and dates in Rovo onboarding workflows?
We're exploring ways to make internal documentation easier to manage because employees often have the same questions about deadlines, renewal dates, and important tasks. A searchable knowledge base can be useful, but having a simple way to keep track of dates is also important when different processes have specific time…
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Enhancement for Rovo for Teams add-in
Hi all, We're using the Rovo for Microsoft Teams add-in and want to know whether the following is supported, planned, or possible through a workaround. What we're trying to do We want to connect several service accounts to Rovo agents in Teams, each tied to a specific scope such as IT support, HR policies, or a project…
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What Is Wide SMM Panel?
Wide SMM Panel is a social media marketing platform that offers various services for businesses, creators, and agencies looking to manage their social media promotion. It provides different options for improving online visibility and managing social media marketing activities.
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Rovo chat fails to create/update Jira work items: "Team id '{accountIdOrAri=...}' is not valid
Summary: When using Rovo chat in Jira to create or edit a work item in a project that has the Team field, the action fails. Rovo passes the entire Team object instead of just the team ID string, so Jira rejects the request. This affects Rovo chat directly, not only custom agents. Error message: "Team id…
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How close is Rovo Dev to fully autonomous ticket resolution in real-world projects?
Hi everyone, I recently watched a demo of Rovo Dev where it appeared to handle an entire Jira issue autonomously. Once a ticket was created or assigned to the agent, it seemed to understand the requirements, prepare the necessary code, and close the ticket with very little to no human involvement. The demo was impressive,…
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Atlassian Rovo installation to Slack
When installing Rovo agent for Slack I get barebones installation page with: < Three installation steps ~ tab/list style , inactive & text only > Install the Rovo App for Slack You've installed the Rovo app. Add your site details to continue setup. ⇒ No way to continue forward. Console Error: { "msg": "An error has…
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Can I see credits used per user to track AI adoption?
We want to see how well Rovo actually catching on per team. Is there a way to view the AI credits used per individual user?
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Create a project
I need to create a project that I would maange myself. Can you help ?