Has no one else noticed the lack of enhancement within the OpsGenie product? Jira, Confluence, and the other products have a way more active stream with enhancements and upgrades.
Check the Atlassian Cloud Roadmap site, and you'll see hardly any enhancements and the ones you do see are more back-end account administration of the product.
OpsGenis competes with PagerDuty, but it seems that Atlassian has abandoned the platform. Does anyone else think the same?
Thanks. Being in JSM, doesn't help folks who have invested in OpsGenie. Let's see if any Atlassian folks chime in here.
Hey @Glenn Gonzalez ,
As @Howard Nedd mentioned Opsgenie team is indeed focused on improving the connectedness between Opsgenie and other Atlassian products to provide a smoother flow between the two. As can be seen on our Roadmap: https://www.atlassian.com/roadmap/cloud?selectedProduct=opsgenie that the current updates are on improving the Administration of Opsgenie via Atlassian and further here: https://www.atlassian.com/roadmap/cloud?category=itsm&selectedProduct=jiraService which are for bringing the Opsgenie ITSM features to JSM.
Hope this helps answer your query.
Kind regards,
Muhammad Zeeshan