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Have you recently moved from PagerDuty to Opsgenie?

Simran Talreja
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2023

Hello Opsgenie Community πŸ‘‹πŸΌ πŸ™‚

Have any of you recently migrated from PagerDuty to Opsgenie? I would love to connect and chat more about your experience setting up on Opsgenie and bringing your teams over. 

Sharing a few time slots here, please pick one that suits you. 

Looking forward to speaking to you all! πŸ™πŸΌ

Thanks,

Simran 

1 comment

We are in the process...

So far I can say that Opsgenie's Twilio documentation is woefully out of date. So much so as to be completely useless.

The documentation explaining the difference between JSM derived licenses vs standalone OpsGenie licenses is also either non-existent or so difficult to search for that it makes it as good as non-existent. 

Team migration was manual as was integration migration, schedules, escalations and Services. That said the process of setting these up is way more intuitive that PagerDuty. 

John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 26, 2023

Hi @Matthew Knatz ,

Not sure if you've seen this already, but we do have this doc that compares JSM-Opsgenie vs Standalone Opsgenie:

https://confluence.atlassian.com/jirakb/main-differences-between-opsgenie-plans-when-bundled-with-jira-service-management-or-as-a-standalone-product-1163763012.html

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