Jira

In the new workflow editor, I want to reset the Resolution when reopening a ticket (back to "no resolution").  According to the available guidance I can find, this is now managed via the Rule...

• Question
• cloud
• jira
• jira-cloud

In the new workflow editor, I want to reset the Resolution when reopening a ticket.  According to the available guidance I can find, this is now managed via the Rules/upload a work item field...

• Question
• cloud
• jira
• jira-cloud

We are planning to use JIRA in my organization   emial : Malli.get@gmail.com

• Question
• data-center
• jira
• jira-data-center

Title: Title: Cannot receive verification code (OTP) for Atlassian account login Hello Atlassian Team, I am unable to log in to my Atlassian account because I never receive the verification code (...

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

Hello support. This is gary from mediaexcel.  We cannot log-in any more. Please try it  ID : support.east@mediaexcel.com.test-google-a.com Password : ********** suppor...

• Question
• cloud
• jira
• jira-cloud

doesn't have access to Jira on telstrainternational.atlassian.net. Where can I access the International confluence

• Question
• cloud
• jira
• jira-cloud

Hi, trying to contact support for an issue (https://support.atlassian.com/contact#/): 1. What can we help you with? - Thechnical issues and bugs 2. Which app is this for? -Jira 3. What is...

• Question
• atlassian-support
• cloud
• jira-cloud

We have the app fire connector for jira and salesforce (https://marketplace.atlassian.com/apps/1214214/connector-for-salesforce-jira)   I need to automatically create a jira ticket with certai...

• Question
• appfire
• cloud
• jira
• jira-cloud
• salesforce
• +1 more tag...

At Team26, https://learning-dxqi.atlassian.net/ was provided for 90 days so we could practice what we learned in sessions like Confluence Whiteboards, etc....  Yet, here is where I get stuc...

• Question
• cloud
• jira
• jira-cloud

Besides "Earn the Jira Essentials certification" can anyone indicate others sources for stadying?

• Question
• jira
• jira-cloud

I am deactivating suspended and non-active users to free up licenses. How long before those licenses are available to assign to a new user? Typically or on average?  

• Question
• cloud
• jira
• jira-cloud
• trello

Our teams would like to have the velocity report exclude work items that were cancelled as it impacts their metrics.  We've recommended that they first remove it from the sprint but they often f...

• Question
• cloud
• jira
• jira-cloud

In JIRA cloud, is it possible to view the fix version description without viewing the release page? For example, when a fix version is attached to a story ticket, I used to be able to hover over the ...

• Question
• cloud
• fix-version
• jira
• jira-cloud
• jira-cloud-administration

Hi all, I started getting this popup when I close all subtasks in a task. Has anyone else gotten this? Does anyone know why it suddenly started popping up? I didn't change anything... 

• Question
• cloud
• jira
• jira-cloud

I have a user that on the transition screens she has to expand Log Work to enter her time.  This is new for her and different from what other users are seeing in our instance. This is how it ...

• Question
• cloud
• jira
• jira-cloud

I have an automation set to move a parent to In Progress when the first of it's children is moved to In Progress. However, for some reason, it is not moving the parent until ALL the children are In P...

• Question
• cloud
• jira
• jira-cloud

Hello, I have 6 years of experience as a Jira admin and now I would like to take up a certification. Could someone suggest or guide me on which certification I can take and please share more details...

• Question
• cloud
• jira
• jira-cloud

Need to add new team member to a filter so their name shows at top of our kanban with the rest of our team. I can't figure out how to update. Adding screenshots. The person who used to manage this ha...

• Question
• filters
• jira
• jira-unknown-hosting-type
• kanban
• unknown-hosting-type

Hi everyone, I wanted to ask if it’s currently possible to display swimlanes on a board by feature. I’ve already tried configuring swimlanes using JQL queries, but I was wondering if there are any ...

• Question
• cloud
• features
• jira
• jira-cloud
• jira-software
• +1 more tag...

If I'm trying to validate Jira Cloud's issue tracking for compliance of 21 CFR Part 11, any existing reports provided by Atlassian I can refer to?

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I’m trying to build an automation rule that sends a scheduled email every morning, and I’m running into a few challenges. I’d really appreciate any guidance.   Goal:  I wa...

• Question
• agents
• automation
• automation-rules
• cloud
• jira
• +2 more tags...

Hi all, I have set a transition validator to check Time Spent isn't empty on tasks. However, if a task has subtasks for which time was logged, it also throws an error because technically the main t...

• Question
• cloud
• jira
• jira-cloud
• worklog

Hi Dear Community, I have the following issue in my Jira Cloud. I have a company-managed project and a Scrum board. This is the Query for the Board Filter project = REL and issuetype ...

• Question
• board
• cloud
• jira
• jira-cloud
• scrum
• +1 more tag...

We currently have an automation that closes work items on selected projects where the work item was created 2 weeks or prior in the past, and the team field is empty. We need to enhance the automa...

• Question
• cloud
• jira
• jira-cloud

...ccount from trueAccount@bla-bla.com to alex@someaccount.com. The email change request is accepted and shows "Update pending verification", but the verification email never arrives at alex@someaccount.com...

• Question
• atlassian-cloud
• cloud
• jira
• jira-cloud