Jira

I have a security level scheme that only allows people of a certain role to view specific tickets, However there is a need for sub-tasks delegated to assignees that are not of the same role. Is it po...

• Question
• cloud
• jira
• jira-cloud

I can pull a velocity report, however, it does not show the completed (Done). I am trying to pull team/Art velocity compared to what was completed and not completed  

• Question
• cloud
• jira
• jira-cloud

We're starting out on a new project , with a new team. We have started to estimate our work items ... and we're seeing differences in the ability to provide high quality estimates.  We know som...

• Question
• cloud
• jira
• jira-cloud

I have Matillion job ,which pulls the data for JIRA Boards using the API. Currently it is only pullling few old boards and not able to access to new boards or projects. As per some suggestion , I hav...

• Question
• cloud
• jira
• jira-cloud
• jira-software

My Jira plan is not showing completed tasks. My filter for this plan is at the project level,  I have selected three major initiatives to pull, and I have opted to show full hierarchy so that I ...

• Question
• cloud
• jira
• jira-cloud

Hi everyone. I have a question. On Monday at 8 AM, I don't want to manually end the current sprint and start the next one. Right now, the old sprint ends, but the new one doesn't start automatically....

• Question
• data-center
• jira
• jira-data-center
• sprint

Hello Team, I have been using the JIRA Excel add-in to extract data, and it was working as expected earlier. However, over the past few days/weeks, I’ve noticed inconsistent behavior during data ret...

• Question
• add-in
• cloud
• excel
• excel-add-in
• jira
• +1 more tag...

We recently integrated Jira and our CRM, ClientSuccess. It is showing 0 tickets for all customers, though we have assigned tickets. Is there something specific that needs to be done in Jira to allow ...

• Question
• cloud
• jira
• jira-cloud

For some issue (see example SES-26240), users are unable to drag and drop subtasks inside the parent issue for changing the sort. The Move Up and Move down feature works. On drop it shows an oran...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello! Interested in the following parameters: atlassian.webhooks.search.default.limit webhooks.executor.queue.size perhaps there is a working practice on how to do this through the Prometheus Expor...

• Question
• data-center
• jira
• jira-data-center

In a team-managed Kanban project, issues created using the global “Create” button always go to the project backlog, even when the issue’s initial status matches the first board column. When issues a...

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Support Team, We are using Jira Cloud and want to establish a delivery hierarchy that scales well across teams and supports both portfolio-level planning and team-level execution. O...

• Question
• cloud
• jira
• jira-cloud

Hi I want to see a field I have added when I print to PDF.  I am happy with the fields I have but would like to add more. How do I set this? 

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

Hello, In our Jira cloud we have one of the unmanaged user lost his MFA Device and he is unable to login to Jira as it requires 2 step-verification.  FYI, we have enforced 2- step verificati...

• Question
• cloud
• jira
• jira-cloud

Hello Community, We are setting up email notification when Jira ticket is moved to particular state. We kept "To" address as empty and added 6 members group address in the "CC" But when Jira t...

• Question
• cloud
• jira-cloud

Good morning. when I create an epic, story or sprint and download xray. when I log out and log back in I have to start a scrum project from scratch I have searched though projects and its not there ...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, We are looking to implement the “email reminder for inactive tickets” automation in our Jira project. I’m trying to understand the limitations of the “Send email” or “Send notification”...

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-software

Hello Team, I am currently attempting to import a CSV file into Jira Cloud using the External System Import (CSV) option. However, I am unable to successfully upload and complete the import process....

• Question
• cloud
• jira
• jira-cloud
• jira-software

So CLOUD-12835 - Guidance for the local network access request for our Atlassian cloud explains: Around Chrome v142, Google introduced a new Local Network Access (LNA) pe...

• Question
• cloud
• jira
• jira-cloud

Option to select a Team as a column doesn't appearing to be available in the two dimensional gadget but does appearing on the filter gadget

• Question
• cloud
• jira
• jira-cloud

I want to delete this account 

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

削除してください

• Question
• cloud
• jira
• jira-cloud

Hi Atlassian Community! We’ve previously introduced the ability to export up to 10,000 work items to CSV or Excel. You can learn more about it here. With this capability, we extended exports, tha...

• Article
• cloud
• jira
• jira-cloud

We’re improving the Jira Business project timeline so it’s easier to see how work is progressing at a glance. Two changes are rolling out: Roll up: parent items automatically reflect the date...

• Article
• cloud
• jira
• jira-cloud
• jira-core
• jira-timeline
• +2 more tags...

Over the last few months, I have noticed that we can no longer see the Trello users that use our corporate domain with Atlassian managed accounts lists?   Why the change and how does this ...

• Question
• cloud
• jira
• jira-cloud