Ciara had disabled her admin access and cannot get back in to her account . she was the only administrator can you advise
Hi all, This is a pretty simple ask. Our users are starting to favorite a lot of dashboards, and were asking if there was a way that we could move "Manage Dashboards" up to the top of the drop ...
We keep getting issues when starting a new Sprint. This time this: Problem: Attempting to start a new Sprint Description: The Sprint is marked as completed, and tickets have been moved to&nb...
i need to create a label when Project = xxx and issue type = yyy then i need labels as zzz how can i do
After login, project/teams/people pages in Jira show a completely blank white screen on all devices (PC, phone) and all networks (home Wi-Fi, mobile network, VPN). Home page works, login works, but ...
Connected apps - Checklist for Jira (Free) unable to update.
We recently updated our project workflow by simplifying and modifying the existing statuses. After publishing the updated workflow, we noticed unexpected behavior across the board. A large set of ti...
I am trying to search the Scenario field content in a cucumber test case in Jira cloud. In Jira DC it was a custom field, but that seems not to be the case in Jira cloud. Any ideas how to do that?
Hi, I have a project with few worktype. One of them in a "BZF Integration Reserve". It has subtask. Users ask me to build a list of all "BZF Integration Reserve" issues with their Subtask. It...
Hi - I have set myself up with a personal Jira Account so I can use it to gain certification. I have been using Jira for approx 8 years and have been an Administrator for 2.5 of those years. I have...
My group created a Jira instance some time ago (unfortunately can't track exactly when) and some projects inside it. I was able to use it up to a week ago, now the instance disappeared and I wanted t...
Hi - I couldn't find a specific option for Atlassian University so chose Jira as the App. Please redirect me if there is a better place for this query. I have set myself up with a free account to le...
Hello For the new unused field optimization feature, if we do not delete these fields ourselves, will they be deleted by Atlassian?
Jira Automation: How can I create an action to generate a story and multiple subtasks I'm trying to create rule whereby a story with multiple subtasks is triggered by changing the status from Di...
Hi all, Has anyone experienced Jira removing your backlog items? Today, as I've connected, I could see the sprint open but 0 backlog items, even though I've had several. If you have experien...
Hello, I've been having a hard time fixing one of our user accesses, the user is already added to both Jira and JSM customer access and also on the project access but shes having this error. ...
I initially logged in to Jira and enabled two-step authentication, but I forgot my two-step authentication code and couldn't recover it, so now I can't log in. How can I disable two-step authentic...
Hello all, Wondering if anyone can help me. I have an EPIC that I have multiple other subtask and because these subtask have multiple level of completions in order to show movement of ...
Few fields like Due date and original estimates are not visible on any of the operation screens. Field is added on the correct screen, added to field configurations, every necessary thing is there bu...
I’m trying to add a dashboard widget that can compare how often a specific field is completed across two different timeframes. Each timeframe is driven by its own JQL filter, which identifies whether...
Hi everyone, I’m new to the Atlassian Community and recently joined to learn more about Jira and project management best practices. I have a question about managing projects across multiple Jira nod...
Brothers & Sisters, I see there is already a BUG in jira regarding SYNC comments with attachements but there is workaround proposal that I am trying to use. Its simple logic taken f...
Delet my account, please help me.
https://support.atlassian.com/jira-software-cloud/docs/create-a-new-plan-in-advanced-roadmaps/ Rovo tells me that in the new, updated Plans UI I cannot adjust/filter the Summary or Calendar ...
When providing an update to a project and tagging/mentioning an individual, why are they not receiving the email? Emails are received when tagging the individual in the Comments, but mentions in the ...
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