API user is not able to access few boards

[Swati Shrivastava]

I have Matillion job ,which pulls the data for JIRA Boards using the API. Currently it is only pullling few old boards and not able to access to new boards or projects. As per some suggestion , I have updated the filter permission of the board to - All organisation Viewer access. But still API user is not accessible this board. 

I tried to add the API User in the board, but it takes a license per user , even though it is a service account and non - human account. 

Please help provide what all permissions I need to give to API User , so that it can access the other boards.

Error from Postman:- 

[Marc -Devoteam-]

Hi @Swati Shrivastava 

This is most likely a permission issue, does the user who is making the request have at ;least browse permissions on these projects

So the user needs to be in role on each project where you want to access a board from or based on the filter used by the board, then minimal permission required is "Browse Permission"

[Swati Shrivastava]

I have checked the permissions in the project and it is for any logged in user .

Also, I can access the issues using the same user under the projects via rest API v3 link like - https://<>.atlassian.net/rest/api/3/search/jql --using the jql as below screenshot:- 

Only facing issue , when trying to get the board details.