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Community resources
Jira
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Hi, For an issue, it's showing I logged 1d 1h 25m. However that's not correct, and I must have mis-typed an entry. However, under Activity -> Work Log, the 4 entries shown only total about...
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I’ve been able to successfully set up legacy webhooks from Jira to Slack via automation rules, but if I apply block kit formatting to the outputted message it just comes through in plaintext format.&...
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I can't move an issue from a sprint to a backlog, neither by dragging nor by selecting move, I can't even delete a sprint in an issue.
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What happens if you accidentally exceed licences on Cloud when using AD user provisioning with Guard
We use user provisioning with Active Directory and atlassian guard to grant licences for a user group. We are on annual billing cycle. Sometimes we have periods when we receive lots of requests ...
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if we search ssues that were created or updated for datetime range, is the time part timezone aware or timezone agnostic? if 2 people with different timezone setting, run the query with same ...
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Hi, I am Petya Velikova. Nice to meet you! I have some questions and would be happy if you have time to answer me. 1. I receive a no-reply email from Jira and "no-reply" doesn't work on my gmail...
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I cannot see “Story Points” as a list of items to select from for any of my dashboard gadgets. How can I add that to see in drop down list?
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I would like to create a two dimensional rich filter, and have one axis show status, but we also have a field called sub status and I want to query that as well. Ex. I have 3 tickets in Under Refinem...
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With reference to the question asked here: Solved: I can't find the cumulative flow chart, The current gadgets provided by JIRA do not provide the cumulative workflow chart in JIRA Da...
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I'm currently encountering an issue with the Status field disappearing on Backlog and Jira issue views. This behaviour occurs when clicking the issue, here is a video: https://drive.google.com/file/...
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I am tyring to write a query that includes the work in open sprints, but excludes the work assigned to the very next sprint to become active. This is the feedback I keep getting in r...
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Hello, I am wondering about using Jira Plans to plot hours rather than days or weeks. Currently we have a team charting time (in hours per week) in Excel and wants to integrate that into...
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For some reason, when I am creating the description for a ticket, when I try to resize the subject of each section (within the description section) so that the subject will have a certain header size...
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When validating a CSV file for Import I am receiving the following Error: Issue can't be created due to the error/s [ One or more of the selected users do not exist or are not valid fo...
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I am building an automation where the trigger is "Issue Linked," and the action I want to perform is to comment and mention the trigger issue's assignee on the branched Destination issue (see screen ...
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I have Jira Software 9.12.1 license type Commercial (Data Center). When I try to add a validator for the workflow state transition from 'In Progress' to 'Code Review' so that I can mak...
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Hello Peeps. Our company has a vendor that does our development and we have been maintaining the development backlog in the vendor's Jira instance. Our company has decided that we want to...
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In my Jira Software Project, I have a predefined template in the Description field for users to fill out for each of my issue types. Starting yesterday, whenever my users press "Create" to create a n...
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The medium priority icon of the yellow equal sign is broken, and has been for weeks. The correct URL is http://www.clker.com/cliparts/f/Y/B/j/m/k/yellow-equals-sign-md.png It's not even a sec...
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Hi Community, I am trying to get the approver name using bulk change option to be populated in a custom field but nothing works. I tried using: {{approval.approver.displayName}} {{approval.initia...
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Hi everyone, We want to create an automation rule that adds a comment with fix version details whenever the fix version field on an issue is updated. However, we're unable to trigger the rule with t...
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I'm trying to run the full re-index with Jira 9.12.11 but I'm always getting the following error: The logs are only showing some errors: 025-02-12 13:13:42,886+0300 JiraTa...
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Hi all Can anyone help me with this? I want to see all child issues from all the parents that have field PI set to PI 5 Show me all child issues (Story, Task) where parent (Feature) has PI =...
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Hi, we are trying to automate tickets from our shared mailbox, but it requires a password that we don't have as a shared mailbox doesn't require a password. Could you please assist? T...
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I was really struggling with a few of the features and roles. I was getting highly frustrated. Had a one on with Atlassian and he made everything perfect and understandable-- Vitor Olivei...
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