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Status disappearing on backlog view

Alfredo Vidueira
Alfredo Vidueira
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February 14, 2025

I'm currently encountering an issue with the Status field disappearing on Backlog and Jira issue views.

This behaviour occurs when clicking the issue, here is a video: https://drive.google.com/file/d/1RxwBzwonuaVJj1q744WjnocKfQ4qVIym/view?usp=sharing

 

Only is happening on 2 new projects I just created, older projects works fine.

 

Anyone know how to resolve it?

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Julie Robinson
Julie Robinson
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February 14, 2025

I have a similar issue in the Backlog. The summary info for some tickets is missing (other tickets that have summary are redacted. 

2025-02-14_15h48_28.png

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John Funk
John Funk
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February 14, 2025

Hi Alfedo - Welcome to the Atlassian Community!

I have not seen that before. Does it happen with other users in your organization? Maybe try it with a different browser or with Incognito mode to see if it still does it. If so, let us now here. 

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John Funk
John Funk
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February 14, 2025

Okay, let me see if someone from Atlassian can come take a look. 

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