Our development is currently evaluating to change from bugzilla to Jira. Therefore we also look into the possibility to use Jira as ticketig system for customer support. As we have a high number of e...
We would like to set up a Production Support project in JIRA where all our customer can file their issues. We would like to set it up so that each customer cannot see other customers issues. Is this ...
We are attempting to merge an On Demand instance v4.2 (Jira A) into our own locally hosted instance v4.3.4 (Jira B) and had some questions and concerns: How do we export the data from Jira A? Can J...
My desktop client and the web client are displaying different field/screens settings? Is there a way to make them both display the same settings?
I created a Rapid Board for Scrum (scrum template set). The filter behind the board finds 63 matching (open) current issues when run on it's own. However I see nothing on the Rapidboard when Work is...
for creating email notification, i was asked to : Log in as a user with theJIRA Administratorsglobal permission. SelectAdministration > Issues > Notification Schemesto open theNotificatio...
We are using Ondemand, trial version. I would like to know how we send email notification to the users or assignees of the bugs. Secondly, how do we get updates through emails, whenever changes hap...
Hi All, i get always 2 emails when an issue is updated. Can you suggest what happened? Many thanks, Rumi
Hi All, i get always 2 emails when an issue is updated. Can you suggest what happened? Many thanks, Rumi
Hello, I add some post functions in python in workflow transitions thanks to JSS. I need to launch a script when an issue is updated, I take a look about IssueEventListener but I don't know where...
Have been evaluating using JIRA OnDemand and want to migrate to Download but keep what I have setup in the OnDemand when I migrate. Is this possible and if so how?
I've created several filters and shared them to group Adminsitartors. However, all other users within this group does not see these filters on their Dashboard. What am I missing?
Hey guys, I have a question here. I have set up Jira and Confluence, and set them up as a trusted connection between them. When I create a new page and add a Jira Issue to then via the jira Issues...
Hi everybody, i'm using groovyrunner to send a custom email in a workflow transition. Post function works fine but i would like to set sender's name. At the moment as sender's name appears the firs...
Hello, I installed JIRA 5 with Tomcat 6. I arrived at the introduction screen of the license key but this PC has not connection to Internet and I can't go to the next screen. Is there way to int...
Hi all, I'm very green when it comes to JIRA plugins. I've learnt a lot through trial and error, however I've arrived at a point where nothing I do with JIRA Toolkit works. I want to create a M...
We've got an integrated solution with Jira and Confluence with Jira managing users... We have a group of people that we have just given access to confluence (and some time in the future _may_ get ac...
Hi I would like to add counter on state eg allow ticket to be in state open just for 2 days otherwise show them in dashboard as overdue. Any idea on how to achieve that? Best Jayne
...esty; // Rodzaj lacza - nazwa String validStateOut = 1; // Status kroku testowego String validStateIn = 1; // Status błędu boolean stat = true; // nie ruszać int actionId = 81; // akcja do w...
Whenever we browse any project notifications, it results to application error.
How can I view the comments is Issue Navigator?
Is it possible to use a Greenhopper trial license with a 50 user Jira paid license? Or can i only use a Greenhopper trial license with a Jira trial license?
How can create a view of issues with the comments?
GreenHopper plugin: After I installed Greenhopper5.9 in Jira, I can see new menus ‘Rapid Board’. However, when I clicked ‘Rapid Board’ with IE8, the IE would automatically turn to IE8 in compatibilit...
In Greenhopper, is it possible to find all issues that were assigned to a specific user at a specific step in the work flow? We have a "testing" step, and I want to find all issues that we assi...
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