Community resources
Community resources
Community resources
Jira
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Hi, I am trying to group the issues from my project. But I Don't know how to create and structure the requirements. can you please share the route cause for that ?
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Hello, I cannot close a jira ticket because the option is not showed. Neither it's showed "Initial" or similar...
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Hey everyone, We want to introduce Jira in our company. We have a total of 40 people and 4 different teams (3 development teams and marketing). My idea is to work with program initiatives and epics....
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Due date is Highlighted in Sandbox when issue passed its due date but its not reflected in Jira Prod
Hi Community, Recently we are observed that when issue passed its due date it was highlighted in Jira sandbox env. but it comes to Jira prod it there is nothing shown when issue passed due d...
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Hello everyone. I'm currently in the process of switching our old service portal from TopDesk to Jira. Is there a way, as you can see in the screenshot, like in TopDesk, to insert some kind of infor...
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How to make custom fields mandatory using automation after meeting specific requirements in a Jira t
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Hello! When I write a comment and move the words to the next line using shift+enter, I have a large gap between them, tell me how to fix this?
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Hello, I’m currently using Jira. I’m categorizing issue types into three levels to improve readability in task management. I’d like to toggle sub-types within their parent types, but I can’t find an...
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Hi, I want to give a label to all issues that have been transitioned to a certain status in the active sprint. This also means that the label should be removed from the issue when the next sprint s...
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Hello, I have one of my organization's users enabled the MFA, she can't log in now after entering the correct username & password. she entered the authenticator 6 digits but gave an error so se...
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We cannot reset the password of one of our employees. The password reset email is not coming. Your urgent help is required.
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This question is about the output of attached files in PNG and SVG formats. I have attached PNG and SVG files in the JIRA issue description. When printing a single issue from JIRA, the atta...
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Hello, I need to get the spent time per assignee in a dashboard, including the time of the subtasks. I currently have a Workload Pie Chart, but it does not include the subtasks. How can I so...
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Hello, I have 1 parent issue and 2 child issues (A and B). I would like that all the files that are uploaded in the parent issue be copied in child issue B, and all files uploaded in child issue A b...
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Hi! I am referring to this view wherein I am in the epic ticket and checking the child stories and clicking "Order By" dropdown. Can this be configurable or changed to other parameter?
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I have created a text custom field but it is not reflecting on widgets like Pie Chart and Issue Statistics but the same custom field is reflecting on other widgets like Filter Results. Any suggestion...
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Hello, I am looking for a way to retrieve active users on my entire JIRA Cloud instance via JQL. Need to send a bulk email to subset of the users in a specific domain via automation. Can you please ...
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Plugin "Jira_Cloud_REST" returned an error: Invalid HTTP code (404). Please verify the address of your JIRA installation in the configuration settings and that TestRail can reach your JIRA server. ...
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Hi you all! I have two boards (develop & design) within a single project. Each board has a specific column that dictates if the task is completed. When I complete the Sprint, I need t...
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Hi, So, I have been trying to use the Scrum board (Company Managed Template) So I am trying to add items into the backlog section although the only option available is 'Bugs', I can't find t...
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Hi everyone. How do I get reports/filters where I have a view of the time spent broken into team members and specific jira tasks/stories (some of which aren't assigned to them). The best I can do rig...
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Hi All, I would like to retrieve the parent jiras by searching their subtasks. For example, I would like to get the list of parent JIRAs whose sub-task is tested. How can I write the JSQL? Many T...
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How can I get a list of action items for all issues in a project?
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I like Jira forms - they make it simpler for people to contribute issues. However right now my Jira form always labels the Issues it creates with the name of the form used to create the issue. I don...
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Hi! I have been checking this one and could not find how to update this. Our contractor who created or updated our "Definition of Ready" and "Definition of Done" fields have configured a pr...
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