To retrieve the list of Active Users via functions in JQL. Need this for lookup data (JIRA Cloud)

Dhivya Raghuraman February 5, 2025

Hello,

I am looking for a way to retrieve active users on my entire JIRA Cloud instance via JQL. Need to send a bulk email to subset of the users in a specific domain via automation. Can you please help?

 

Thanks in advance!

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Vishal Biyani
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February 5, 2025

@Dhivya Raghuraman 

I doubt there is a JQL that exists which allows you to retrieve user list.

What you can do is in automation, use "Send web request" and specify url like this

https://your-domain.atlassian.net//rest/api/3/users?startAt=0&maxResults=1000

if there are more than 1000 users, then you will have to send multiple request.

 

Alternative approach is to make a REST API call. Refer link for more details

 

Dhivya Raghuraman February 5, 2025

Thanks Vishal . I knew that the REST API exists but wanted to do via query so that I could run it via automation without integrating to my backend. 

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