Atlassian Account

  Dear Support Team, Could you please provide me with step-by-step instructions on how to update the credit card details in JIRA? Specifically, I am looking for guidance on the following...

• Question
• account-identity

In reviewing our Atlassian Admin page we found several applications have been added to our account by company users who are not admins, but do have other Atlassian product licenses (e.g. Jira, Conflu...

• Question
• account-identity

管理対象アカウントがアトラシアン組織の外部で無料のjiraやConfluenceの環境を作成し、それらの環境に誤ってjoinしてしまうケースが発覚しました。 こちらは環境を作成した管理対象アカウントに対して連絡し、環境を削除してもらうしか方法はないのでしょうか？

• Question
• account-identity
• confluence
• jira

When anyone makes a change in the automation rule the set of users should be notified.

• Question
• account-identity

Hi there,   My work recently started using the Inpay RSM payslip portal. It doesn't work for me and I need to report a bug. My work doesn't care; they're all incompetent. I clicked on the webs...

• Question

How safe is it to share the SEN with Atlassian partners. In what scenario will the partner need the SEN number. 

• Question
• account-identity

• Question
• account-identity

Hello, I have a little question about the confirmation email that is sent when I change my email address in my Atlassian Account. The confirmation email is arrived in my inbox but the link to confi...

• Question
• account-identity

Hello All,  My main account is deactivated, do you know how I can reactivate it ? I usually use Trello and when I tried Jira, I couldn't access any of the products. Thank you for any help you...

• Question
• feedback-forum

I have 2 sites, I wan one. If I type in one url: https://example1.atlassian.net/ I get access to all the things related to that site but not the other. If I want to access the other i have t...

• Question
• account
• bug

It looks like your account has been deactivated.

• Question
• account

Hi Community,  Im observing some weird activity on our customers UserIDs being modified.. One example, this licenced users ID have changed from what we previously had on record: atlassi...

• Question
• account-identity
• atl-rvw
• cloud

Hi There, I can't add Jira to my space, any solution to this problem, noting that  I am using free plan and has no bills  

• Discussion
• account

本ページでは、アトラシアン組織でドメイン認証を行う際のご留意事項についてまとめました。 【対象読者】 Atlassian Accessを導入して、SSOや2段階認証の強制、IDプロバイダーと連携してユーザープロビジョニングを検討中の方 組織のユーザーを一元管理したい管理者の方 など （※「組織」とはアトラシアン組織を指します。アトラシアン組織とは、JiraやConfl...

• Article
• account
• language-ja

I need to know how to get my Atlassian ID

• Question
• account

TL;DR. I accidentally used my old nickname when I created my Atlassian account. I created a question in the Atlassian community. Then I discovered that I had used the wrong "Public Name" (when crea...

• Question
• account

Hi everyone. I have created a few custom fields for a new issu that I created. ( I am completely new to Jira).The issue is that some of the fields i created are duplicated. I can see them in the issu...

• Question
• account

The font has been changed once the ms word document is uploaded in knowledge base. I would like to see the same font even after uploading to the Knowledge base   Please advise me if you need m...

• Discussion
• account

The Quiz: Atlassian's Market, Platform and Vision has been successfully passed 2 times, but the result was not accepted and the activity was not marked as completed. Can this be a bug? Many gr...

• Question
• account

Hi,  Has anyone had any success building a dashboard that displays their product access groups? Ideally I would like to see all my groups who have been granted product access in a dashboard set...

• Question
• account

Hi - I think I saw that the free Jira account is for up to 10 users. Does the 10 include the admin? (me). Or does the 10 exclude the admin? Meaning, I could have 10 users other than me in my free Ji...

• Question
• account

Dear Atlassian team, Need your help to provide us the Certificate of Residence for year 2023 and please help provide email, i would like to send the DGT Form for the accounting/tax department. &nbs...

• Question
• account

Hi - I have an email alias that is linked to a Microsoft account that has been used to setup a managed account within our Cloud environment.  I logged into it.atlassian.com with the Microsoft P...

• Question
• account

Where do I find my bills?

• Question
• account

Is there a way we can download all the badges our employees have earned?

• Question
• report
• training-and-certification