Hi, Is there a way to connect the virtual service agent to an external file or provide a website link so that it can read content from either source to respond to customer questions? I believe it...
We have two project in Jira Service Mangement and I cannot add new users to this project. The license for Confluence is working. Can you please guide.
When I reply to a ticket, I want to trigger an email to customer. Any other updates of the ticket. Also customer can add comment to a ticket by emailing. I also want to set customer as a reporter b...
I'm using a rule to email out the results of a filter. In the filter, the Created date for a ticket is shown as "Nov 16, 2025, 10:47 PM". The time in our local time zone (Pacific) when th...
Olá pessoal, Gostaria de tirar uma duvida, precisava saber se tem como pular linha na descrição do cartão, porque antes estava usando espaço, agora o espaço não ta dando certo, procurei bastante e t...
I created a new email address voys@ and want to add a request type to it. But the only one I can add is the "default" emailed request. I have a company based project (Cloud version)
Hi all, I’m trying to regain access to an old Confluence Cloud site that hasn’t been used for roughly a year. When I visit the site I get the message: “Your Atlassian Cloud site is currently unava...
Hi, I'm trying to remove Rovo from one of my unused organization in order to delete it. I saw I needed to contact support team but can't find any decent form that would let me. Could you help me ? ...
Hello, my Trello is having a loading error. It shows an error message and won’t load even though I’ve reloaded it many times. How can I fix this?
Dear Team, I would like to seek your support to check about the issue below: When user doesn't login yet, login form have pop up on the Home Page(As show in pic-1). After user login this section re...
Bom dia! Baixei o Trello e comecei a utilizar há um tempo. Estou gostando bastante do aplicativo e com o que dá para fazer com ele. Mas estou tendo um problema com as notificações. Quando adiciono um...
I am asking help writing a jql query to l findl an Initiative with any Epic that has “Program Increment” equal to 2026-Q1 Can I get some suggestions? Thanks John
The old version allowed you to actually practice doing transactions is this still available? I want to actually set up and do transactions like a service request
Hi, We use custom SCSS and HTML on our Statuspage to fulfil our company profile. There seems to be a recent change, that have created problems for our code. Have you recently done anything with the ...
Hello Community Members, We are developing agents to streamline Agile Ceremonies, for e.g. Backlog Grooming can be enhanced through Story Readiness Agent. This Agent Calculates a Score called "Readi...