Remove Rovo from organization

[Valentin]

Hi,

I'm trying to remove Rovo from one of my unused organization in order to delete it.

I saw I needed to contact support team but can't find any decent form that would let me. Could you help me ?

Regards,

Valentin

[Jack Brickey · Accepted solution]

Hi @Valentin , I assume you are going to the Atlassian Support site? I would simply use the technical support option. It should get you in the right hands.

[Dr Valeri Colon _Connect Centric_]

@Valentin It is a shame. @Jack Brickey 's Technical Support option= Account & billing → Organizations, explicitly stating you need Rovo removed to delete an unused org. 

[Rebekka Heilmann (viadee)]

Hi @Valentin - welcome to the Community,

the feature request remains unanswered. Not sure if the Support can do anything about it.

[ROVO-144] Enable Self-Service Option for Deleting/Canceling Rovo - Create and track feature requests for Atlassian products.

I have like 6 old organizations now that I cannot remove so I feel you.

[Sreenivasaraju P]

Hi @Valentin ,

As per Atlassian documentation you can't remove Rovo. 

Please check below link for more details.

https://support.atlassian.com/organization-administration/docs/activate-rovo-ai-features/

[Valentin]

Then I can't delete my old organization? It's a shame in terms of management :(