Could you please provide us with a one-year free trial, as we are a startup? This request is a priority for us
Currently, my team is attaching large video files to tickets. I would like to stop that and serve videos from a cloud provider. What are you using for that? Happy to buy a 3rd-party app. I like Loom,...
Hi guys, I'm trying to remove unsubscribe/uninstall some 3rd party applications, before the end of the year so that I can make appropriate migration and configurations, but I was unable to do it. It...
Hi there - Our team uses Confluence and Trello but every time I try to open Jira, I get the notification "We've asked your admin to add Jira for you". Problem is no one knows who the administr...
...ime Tracking Report * You will see the report only if ALL of these are true: ✔ You’re on Jira Software (Cloud or Data Center) — not Jira Work Management ✔ The project is company-m...
Hi, We are creating issues programmatically using a Forge app and invoking the Jira REST API with POST /rest/api/3/issue?notifyUsers=false. Despite using notifyUsers=false, email notifications ar...
User j*.m*@maylane.ca not receiving bitbucket invites Tested domain with other users and working ok. Checked spam and exchange server but no emails received. Tried multiple resends with no success...
Is the only way to get the average time to resolution in a dashboard through an app or can this be done with Jira's built-in features? If it can be done with existing built-ins, how can this be done?
We purchased a Premium license for our organization to give different parties access to a few views and the ability to comment, vote, and add ideas. However, the Contributor role allows users to edi...
Want to make big decisions with a considered approach, or understand which actions will get the biggest returns? With a Confluence template on your side, it’s easy to get clarity on the things that m...
Unsure where to ask, but Goals has been behaving strange lately and documentation is not clear at all on how to use them. I had the ability to roll-up completion of sub-goals but now I can no longer ...
My Atlassian Cloud site key-software.atlassian.net was deactivated due to inactivity. This was a Free plan. I did not receive any data deletion notice. There is no option to reactivate the site in...
...uestions: Is it true that JSM customers cannot directly create a JSM customer via REST API unless the user already exists as an Atlassian account and must be invited manually? Has anyone i...
Hi! I have an account with two boards on Trello. But if I log in the boards are not there. I can still see that I'am a member of one the boards because a colleague has send this to me. See belo...
Atlassian has upgraded the search functionality on the Atlassian Marketplace, and if you're a partner or a frequent user, you'll want to be aware of this update. Whether you're browsing f...
Hi Atlassian Team, Dark Mode has become a standard feature across many platforms for better accessibility, reduced eye strain, and improved user experience, especially for those who spend lo...
Dear All, I come up with a problem on Confluence Cloud-to-Cloud Migration using Data Transfer—Incomplete. With 99% attachment failure, I attached a file for your information. Right now we...
Hello, I have both site and org admin permissions but I am not able to access the Billing preview anymore, which I was able to around an year ago. Please advise. Thanks
Tracking costs in Jira usually starts at the project level. But as soon as you manage multiple projects, clients, or initiatives, one question inevitably comes up: “What is our total spend across e...
How do I change my payment method from PayPal to a card? It only offers PayPal. This method isn't currently available to us.
How to automatically send email notification to assignee if a ticket is not updated for a certain period of time Also how is it possible to add ticket number is Subject line
In our Test Case view page, we display image attachments using an API that returns thumbnail-quality images. Issue: When users open or preview the attachment, the image appears blurred / low qualit...
I have two custom fields both are select list, one is multi select list and another is single select list. Multi select list field options are "A" and "B". Single select list field options are "...
I have built a Jira app using Forge with AI functionality where token usage is restricted and currently working fine. The app is now published on the Atlassian Marketplace and is being used by multip...
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