We're currently using FreshDesk (which sucks) for internal emailed IT requests. I'm finally getting approval to move to JSM with the caveat that we can keep the email exactly as it's been. How can I ...
I'm trying to create an automation that checks whether the last comment contains a specific regular expression. If the comment matches the regex the issue should transition. The comment I am checki...
We don't have Trello in our company (except for a few Trello Free accounts). However, phishing invitation emails have now been sent in the name of an employee who does not have a Trello account. Is ...
I had a Confluence page my team and I were working on, but now receive a 404 error when going to access it (screenshot attached). When I go to contact support, an Atlassian Cloud URL is required...
Our backlog is structured into sprints, with all tickets carefully prioritized within each sprint. However, when we close the current sprint and move open issues to the next one, the prioritization i...
how do i log into my team: d51precon.atlassian.net
When I am on a board that has current automations and I go to automations - rules or buttons - the page will not load. I have cleared cache, changed browser, incognito, tried mobile it will not load....
Earlier, I stated somewhere that Inbox cannot be mailed to by others, but I just found a mailto-address under Inbox > Menu > Add from email > More options... There's an address there that h...
Hey, Some users are unable to locate specific Issues numbers via the Jira search bar in the board, even though those issues do exist and can be accessed directly via a link/ backlog. This seems to a...
Hi, a user prompted me to look closer into old and new things surrounding Jira notifications, so I did. The problem the user has is that she is getting flooded with Jira notifications / ema...
Thank you to @Amanda Barber for the amazing tree tracking all month, and this incredible GIF! There are 10,000 more trees on the board, and the daily limit has been raised from 100 to 300...
We have lost access to the administrator account (email and service). Is it possible to transfer permissions to this account? Or to someone else on our team?
This post can be deleted, I resolved my account issue - and there was no context worth saving.
Hello, I need to cancel my subscription I have logged in by mistake thinking that I was logging to my company domain, can someone help me?
Hello, I'm a Jira admin, we have a Premium Jira subscription and I found these articles about Site Optimizer (https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-site-optimizer/...
Our supplier has set up a JIRA instance loaded with our requirements. We tend to respond to any points of clarity raised by the supplier in their JIRA. We also add our own commentary through Comment...
I have 2 custom work types in JIRA, one is called Test scenario and the other is called Test step. I have a set of records already created for the Test Scenario work type. I exported these into a cs...
Jira Cloud opens each time I open an excel file. I do not use Jira, I never downloaded it, it's not connected to Excel in Jira Connected apps and I do not have it as an add-in in my excel. I can't ...
When I open my Trellow the Inbox and Planner boxes are open on the left, and I can not see my complete board. How do I remove them from the default view?
It should be straightforward but the link is broken and I haven't been able to find an alternative. Edit : I know the usual procedure would be to go to powerups/admin, which I have done. I cre...
They try to drive mle crazy, it send me to atlassian which send me back to bitbucket !!! HELP !!!!
How can I close this banner so that he would not appear again?
Hi everyone! 👋 I just wanted to share some Python scripts I wrote to automate Jira Cloud and Confluence Cloud backups using AWS. 🔗 https://github.com/agile-innovations-tech/atlassian-cloud-back...
Before the new limits were imposed, I managed to reduce the size of my workspace to a somewhat acceptable level. However, after that, I continued working to bring it even lower. The problem ...
We've implemented a complete OAuth 2.0 AuthProvider for direct SSE connections to MCP servers and would like to use it with https://mcp.atlassian.com/v1/sse. Current Setup ✅ mcp-remote proxy works ...
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