Community resources
Community resources
Community resources
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During CSV import, there is a option to chose "Configuration File". How to create configuration file?
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Hello everyone. Since last week we have been using the Jira Checklist app from HeroCoders. As not every project admin likes this, we as org admins are now faced with the challenge of configuring th...
- Question
- cloud
- jira
- jira-cloud
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Since I moved from an academic institution to a different one, my previous email is no longer active. Therefore, I am unable to access to my Atlassian account. When I try to access, i get "We've ema...
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Am I missing something here? I'm investigating moving our email notification to the batch method. At this point I can't get any email I change to be reflected in a Jira email. i.e.: I'm modi...
- Question
- data-center
- jira
- jira-data-center
- jira-server
- server
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I have a workflow that's no longer useful but I'm unable to delete it. It's not associated with any project, nor is it associated with a workflow scheme. Other similar workflows that are also inactiv...
- Question
- cloud
- jira
- jira-cloud
- jira-software
- workflow
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Team I want to streamline the incident status and keep it simple as New> In progress> Waiting for customer> Resolved> Closed However under in progress i want to create Sub Statu...
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In many teams, time tracking starts and ends with worklogs. While this method captures raw effort, it often misses the bigger picture: how workflows are slowed, and what that means for team performan...
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Product leaders everywhere feel the pressure to adopt AI. But here’s the truth: most teams are still stuck. At Atlassian’s Team ’25 Rovo dominated the conversation. Everyone’s excited — finall...
- Article
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Team I am looking to implement ongoing response as per SLA where a customer will get updates on a P1 every 1 hour as long as the incident is in progress . How can this be achieved?&...
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Hey guys, i am a newbie in jql and trying to compare fixVersion field between 2 filter i made. First filters containing Initiative tickets and the second contains Epics. The goal is to have a filter ...
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I can't able to do remove it and reactivate, so could you please assistance oaths and can anyone could connect with me to guide me through ....
- Question
- cloud
- jira
- jira-cloud
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I have set up the Virtual service agent and I have AI Answers enabled. I am testing and when I go to the portal and type my keyword it shows the knowledge base article. My problem is...
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I need help with automating the update of a parent Epic's status color based on the status colors of its child work items. Here's the logic I want to implement: If all child work items have a stat...
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Hello, we have 3 projects and 11 users; we would like to set policies such that: 4 users see project 1 5 projects see project 2 1 user sees project 3 How can we do this?
- Question
- cloud
- jira
- jira-cloud
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If you're a Jira admin, product owner, or security officer, you've likely asked yourself: “How can I track who did what in Jira without using scripts or custom development?” Jira Cloud doesn’...
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I'm using the Bitbucket Pipe aws-code-deploy:1.6.0 to upload and deploy a zip artifact to an EC2 instance via AWS Code Deploy. The FOLDER and S3_BUCKET options correctly place the artifact in t...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hi, I heve a 2 forms where: Form1 have 3 fields dropdown: actionType {add, delete, change} text: oldValue visible if actionType = delete or change text: newValue visible if&nbs...
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When we start the roll-out of Rovo, we are wondering if we can control who gets Rovo or which projects Rovo is activated on or is it once Rovo is available it is available to everyone that has a Jira...
- Question
- rovo-atlassian-intelligence
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Introduction In Agile development, each sprint aims to deliver a specific set of tasks within a fixed time frame. However, issues jumping between sprints in Jira are a common problem, oft...
- Article
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Hello, Two of my Trello boards have been deleted and I don't understand why. (Hackathon and Master Plan NomadEco33). Also, it is not possible to reopen them. Would you happen to have a solutio...
- Question
- trello
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During import of CSV file, I try to create Custom filed: On Submit I get this dialog: and on "Retry", it continue to this: But on import I get error: "Can not construct an Extern...
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some of the users account is not listed on account list in directory users view. We cannot manage them.
- Question
- cloud
- jira
- jira-cloud
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...isplays the dates for upcoming emails, events, and content publication. Here’s what it looks like when the template is used to generate a page (the Calendar isn’t visible in the template and only p...
- Article
- cloud
- confluence
- confluence-cloud
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Hello, I have set up the customer portal at our company and when I now want to open a ticket via the Help Center, it says “IT Service Management” at the top of the breadcrumb. Is there any way to hi...
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Collecting the right information from customers or team members through Jira Service Management can feel limiting. Native Forms (ProForma) work well for basic needs, but they can struggle when you ne...
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