I can't get logged in

[David Lowery]

It keeps telling me that it cannot authenticate me. I need to get into my account. I have lots of videos saved and can't get them

[Tomislav Tobijas]

Hi @David Lowery ,

Can you try reaching out to Loom support via one of these channels:

• Need help with your Loom account? Here’s how to contact Support (and get help faster)

• Atlassian Support: Pricing, Billing & Licensing

The team should be able to check what's going on with your particular account and you can share some additional info there (such as previous workspace ID, your account email/details, etc.)

Cheers,
Tobi