Community resources
Community resources
Community resources
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We have an issue where screenshots or other files cannot be attached to tickets. The problem occurs regardless of the user, the ticket, or the file being attached—and sometimes the exact same file ca...
- Question
- cloud
- jira
- jira-cloud
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In our org we have some request types with approvals. When a user raises any ticket, we should add the approver group manually every time. So require any solution to automate the approval group add d...
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We recently configured Azure AD sync for a domain change we are doing. We made a pilot group called atlassian rebrand test. And removed the old group called Atlassian, nothing had sync'd in the past...
- Question
- cloud
- confluence
- confluence-cloud
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Do we have automation script for removing fix version and Parent when cancelling the issue. i have script for removing assignee, sprint , team and story points. i have added parent and fix version sa...
- Question
- cloud
- jira
- jira-cloud
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Hello, Our client is using Google Cloud Platform (GCP) and has multiple infrastructure resources where employees have different access levels defined through GCP IAM roles and permissions. They are...
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I would like to be able to drag and drop cards into the different calendars in the planner and then when I drag a card onto a calendar then I could change the could to visually show that that is the ...
- Question
- cloud
- trello
- trello-cloud
- trello-planner
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Hi Team, Kindly, provide the procedure to add default value in the Steps tab of Test Details field (Xray plugin custom field) in Test (Xray plugin work type) for specific project not globally....
- Question
- cloud
- jira
- jira-cloud
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Seeing "Something's gone wrong" in Jira Service Management when trying to access Canned Responses, Space Settings, and Slack Integration. We also can't see the "Reply to customer" option only the "In...
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I would like to consolidate the 8 individual portals down to one to make it easier for our customers so they don't have to figure which portal page to select. I want to use automation to correc...
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If you’ve worked with Confluence or Jira long enough, you’ve probably faced this moment. Your organization outsources some work, maybe technical support, development, or QA, and suddenly an ...
- Discussion
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Hello everyone, I’m reaching out to see if anyone has encountered a similar issue with Jira Service Management portals. For about a month now, I’ve been working with Atlassian support on a problem ...
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Hi, How do I edit list view columns for "my open requests" in the customer portal? The customer wants to add a specific column which is not shown.
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When teams talk about SLA performance, they usually focus on the final promise: response time, resolution time, or whether a deadline was met. But inside real service workflows, the bigger challeng...
- Article
- cloud
- data-center
- jira
- ola
- sla
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Hello everyone, I’m currently stuck while trying to build an automation rule in Jira using Rovo and would really appreciate your help. Goal: Automatically assign a work item to a user based on an ...
- Question
- cloud
- jira
- jira-cloud
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my conflence account is gone , i have link to my space and i cannot open it. it say wait 5 to 10 min
https://arslan993.atlassian.net/wiki/spaces/Orcalytics When i try to open it it redirect me to status or contact support page. it was working one month ago , i had it for past 1 year or more.&...
- Question
- cloud
- confluence
- confluence-cloud
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Hello, I am experiencing an issue related to registering and logging into the customer portal. The customer is not receiving the invitation email required to complete the registration pr...
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Jira Destek Ekibi, Şu anda Jira sistemimize erişemiyoruz. Devam eden aktif bir sprintimiz olduğu için bu kesinti iş akışımızı doğrudan etkiliyor. Giriş yapmaya çalışırken aşağıdaki hata mesajıyla k...
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Hi Team, User is unable to receive the Repository invite, even after deleting his account and re-adding.still no go please help.
- Question
- bitbucket
- bitbucket-cloud
- cloud
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OK, this hack's a bit on the Fun Friday side but it works :) You probably heard about the new page version history in Confluence. Opinions are split but there's one funny bit about ...
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Können Sie mir bitte helfen mich wieder auf meine Accoutn mit xxxxx@xxxxxx.de mich wieder anzumelden?
- Question
- atlassian-cloud
- cloud
- jira
- jira-cloud
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Hi, If you have a moment, I would be grateful if you could add your vote to https://jira.atlassian.com/browse/JRACLOUD-79592. Custom field dropdown option descriptions are often needed to expl...
- Article
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while i am testing the webhook using postman, its giving the following error { "errorMessage": null, "message": null, "warningMessages": [], &nb...
- Question
- cloud
- cloud-automation
- jira
- jira-cloud
- jira-software
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Hi everyone, I received an email today (March 20) stating that my Confluence site is being deactivated due to an extended period of inactivity and that data will be permanently deleted soon. H...
- Question
- cloud
- confluence
- confluence-cloud
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What is client invoicing from Jira worklogs? Client invoicing from Jira worklogs is the process of converting tracked time (worklogs) into invoice-ready amounts using billable rates, project budget...
- Article
- billing
- invoicing
- jira
- time-tracking
- worklog
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JIRA - Email Migration changing users email from domain.com to domain.org for project 1 but unable to do it as users have already created domain.org and got accesses to few repositories from differe...
- Question
- cloud
- jira
- jira-cloud
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