unable to receive repocitory invite

[VENKATREDDY]

Hi Team,

User is unable to receive the Repository invite, even after deleting his account and re-adding.still no go   please help.

[Syahrul]

Hey @VENKATREDDY 

Welcome to the community.

I believe the user may have globally unsubscribed from all Atlassian notification emails, which can prevent them from receiving product invitations.

In order to enable it again, ask the user to follow the steps below:

• Log in to id.atlassian.com using their email 
• Click on the avatar, then select Account settings.
• Click on the Email tab.
• Click the email preferences center link.
• Check the Product Surveys and Invitations section and make sure Product Invitations is selected.

          

Reference - Manage email and notification preferences

Once they update the settings to enable product invitation emails, the workspace admin will need to cancel the current invitation and send a new one to trigger a fresh email.

I hope this helps! 

Regards,
Syahrul