Remove fix version and Parent when cancelling the issue

[Ramesh Krishnan]

Do we have automation script for removing fix version and Parent when cancelling the issue. i have script for removing assignee, sprint , team and story points. i have added parent and fix version same way, but it didnt work out.

[Mangali Chandrashekar]

Hi, you can do this by using Jira automation. Once try below:

1. Trigger → Issue Transitioned → To = Cancelled
2. Condition 1 → Issue Type = Story
3. Condition 2 → Parent exists (use “Parent is not empty” or “Issue has parent”)
4. Action → Edit Issue → Clear Fix Version/s and Parent
5. Save and test.

[Enric Font]

Dear @Ramesh Krishnan 

You can remove both Fix Versions and Parent using the Edit Issue action in your automation rule by enabling advanced field editing.

Use the following JSON:

{
"fields": {
"fixVersions": [],
"customfield_XXXXX": ""
}
}

Make sure to replace customfield_XXXXX with the actual ID of your Parent Link field.

[Ramesh Krishnan]

i tried below json, but it didnt work out. 

{
"fields": {
"fixVersions": [],
"customfield_10014": ""
}
}

Note: customfield_10014 is Parent

[Arkadiusz Wroblewski]

Hello @Ramesh Krishnan 

Fix Version: yes, easy with automation.
Parent: maybe, but first confirm whether you mean normal Parent/Epic parent or Parent Link, because those are not the same thing.

[Ramesh Krishnan]

My parent is epic and child is story.  i would like to remove fix version and parent(epic) for cancelled stories.

[Arkadiusz Wroblewski]

@Enric Font 

Gived you already good Advice so Kudos for him :)