Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I was recording when my wifi went out. Help me recover the video?

Kelsea Scarlett
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 7, 2026

My question pretty much explains it. It was recorded July 7, after the 3 mi video already in my library. 

1 answer

0 votes
Amanda Barber
Community Champion
July 8, 2026

Hi, @Kelsea Scarlett - I'm not sure there will be much they can do for a missing video due to it not being uploaded, but you should reach out to support directly. Your options for reaching support can be found here: https://community.atlassian.com/forums/Loom-articles/Need-help-with-your-Loom-account-Here-s-how-to-contact-Support/ba-p/3201201

I hope they can help you out!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events