I need support from IT to help me get into my company's account.

[Jimmy Layman]

I made my own free account with my work email by accident. Then my boss tried to invite me to their account but it won't let me because i already have a free account. Is there a way I can completely delete my account and email from the platform and start over?

[Tomislav Tobijas]

Hey @Jimmy Layman ,

If you want to delete your Loom account, you can navigate to https://www.loom.com/settings/account and scroll down to Delete Account section. 

Here you'll have a link to https://id.atlassian.com/manage-profile/account-preferences, from where, if your account is private and not managed, you'll be able to delete it.
Here's the official article on this: Delete your Atlassian account 

⚠️Note that this is an Atlassian Account which might be connected to other Atlassian apps (e.g. Jira, Confluence...) and it's not strictly used to access Loom.

Cheers,
Tobi