How do I cancel the free trial??

[Deepika]

Hi,

I have no option to cancel my free trial for loom? There is no option to cancel subscription and it's asking me to add a payment method instead?

[Tomislav Tobijas]

Hi guys,

On top of what Arek said (I agree that's mainly the easiest way), here's the official article on downgrading and cancellation of Loom plans: Downgrade or cancel your Loom plan 📚
This applies to active subscriptions, not trials. 

If you really want to cancel it before the trial ends, you can use the following channel to raise a ticket: Atlassian Support: Pricing, Billing & Licensing > select Your Account > Cancel cloud subscription > Need more help? > Submit support ticket (bottom right) and fill out the form.

Cheers,
Tobi

[Arkadiusz Wroblewski]

@Tomislav Tobijas

Thanks 

@Deepika  There are many ways, but it's like buying games for your PlayStation. The choice is yours 😁

Have great weekend 🤠

[Arkadiusz Wroblewski]

Hello @Deepikaa and @Joao pedro Martinss olmos.

If you don't add a payment method, it will be automatically canceled because nobody could be charged.

That's simplest. 😁

Best,

Arek 🤠 

[Joao pedro Martinss olmos]

I have the same problem, if u get the answer i would like to do the same thing.