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I can't open my recorded Loom video; it just keeps loading.

Ahmad Fauzi_ S_Kom
July 27, 2026

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
July 27, 2026

Hi @Ahmad Fauzi_ S_Kom , welcome to the Community

I can reproduce the error, so this is likely an isolated processing failure. Try Loom’s video recovery page (if using desktop) or toggling the extension off and on (if using Chrome). For mobile, meeting recordings, or persistent issues, contact Loom Support via the help (?) button in your library.

Also, consider removing the public link from your post if the video contains sensitive info!

Best,

Arek 🤠

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