Tasks not visible on board

[Michał Kalinowski]

Hi,

I can't see any work items on board - tried archeiving closed tickets. deleting board, adding a new one, still there is no tickets and an error. In other tabs like List I can see all the items.

Hash GR2CI7

I can't create support ticket due to Free Tier

[Michał Kalinowski · Accepted solution]

I managed to fix it. The issue was connected to the work type - I transitioned all tasks to Bug type, deleted Task type, added it again and transitioned the tasks back. The board is fine again

[Gunjan Kumar]

Hello @Michał Kalinowski 

Could you please check the board filter/JQL and the status column mapping? Since the items are showing in List view, it looks like the issue may be with the board configuration.

[Michał Kalinowski]

Hi @Gunjan Kumar

already did that - no filters or JQL. As I mentioned, I even tried deleting the board completly in this project and creating it again - the issue remains.

[Jean Horn]

Hello Michal,

Does this error only occur in the Kanban board view?

Could you please perform the following checks:
1. Clear your browser cache (Ctrl+Shift+R).
2. Try accessing it via an incognito window.

Best regards,

[Michał Kalinowski]

Hi @Jean Horn - nothing helps. Other users also confirm the issue.