by Cidoni Brind & Dave Rosenlund In large enterprises, teams aren’t just distributed. They’re running on different cadences, with different tooling, and often, with different understandings ...
Hi everyone, i have a question about assets. here is my issue : i made a portal channel for my client and i have 4 combined assets (Area>country>city >office). Of course, each a...
In Jira, when I create a new request in a kanban board using a form the Notifications don't trigger, how can I make them trigger, when creating a request using a form?
I am not able to see my work due on jira task details giving error asking to contact support.
Suddenly one of our devs lost access to see new content in a Project after a certain date. He gets notifications emails that he has been assigned to tickets, but he can't see the sprint board it say ...
Hello Brothers and Sisters, I have very simple case but I have already lost hope xD My workflow contains generall statuses (<--ALL). I want to freeze last statuses DONE and WON;T DO. So once t...
Hi! I have set up a workflow in Slack so that managers with guest accesses will use Slack form to create ticket in Jira. At the start of the year flow looked like this: press the button, connect your...
When Backlog is clicked it is displaying error as : Something went wrong on our end If this keeps happening, share this information with your admin, who should contact support. Hash 1S3Z24I Unable to...
I wonder how the optimizer determines which fields can be removed in a field configuration scheme. I recently fixed many of our field configuration schemes, which had more than 700 fields (mos...
Hello! the summary panel in my Jira project board does not pick up my issues. They show up on the list page though. Looks like a bug. Does anyone else face this too?
The sprint I closed last week is appearing as the active sprint. Completed items are visible in the current sprint, but my new-week tasks are missing.
Hi, We are facing an issue in Jira Software where newly added users are not able to see boards or all work items, while existing users with similar access work fine. Observed behavior: New users c...
We are creating an Ops Board where any Jira user can create a story. However, before the assignee starts working on it, we need approval from either the Manager group or the Architect group. We’re tr...
--one of the service desk agents is unable to see tickets in queue though able to access via link also Trying to create different agent teams per organization. they get tickets by email so not sur...
On clicking the left sidebar link, it should open a new tab. Is it possible?
I am an employee from Business Solutions. One of our employees reported an issue where JQL is not working as expected. The reported query is: assignee = currentUser() AND status != Closed Howeve...
How can I make it so that in Jira projects, agents don't see clients pulled from JSM projects in the "reporter" field, but only see agents? This is necessary to prevent the possibility of accidentall...
authenticator link
I submitted a request for access to Goals. Our Jira admin has confirmed that he approved the request and assigned the necessary permissions to our team and project. However, the system still shows th...
Unable to open the SPACE, the popup shows, the SPACE is deleted or I dont have permission to access it
Reflecting on your 2025 and wondering what you might've missed in Jira? 🤔 We've got the perfect holiday release track for you! Check out the top Jira features launched this year and learn how they...
I am the Org Admin of the STEC organization. There is an old unused Jira Cloud Free site: stec.atlassian.net. The site is no longer in use and I want it permanently deleted. The UI does not show t...
Hi everyone, I'm using forge/bridge Modal when migrate from Connect to Forge. As you can see that there are extra grey spaces outside of the modal. How can I remove them, or there is any workaround f...
Context: We are currently using Jira Service Management (JSM) Cloud and want to build an email-to-Jira integration. We followed the procedures based on this reference article: https://support.a...
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