"Equals" conditional logic not working

[Danielle Alota]

Hi there,

I'm trying to add a comment to a ticket, where the content depends on some conditional logic.

{{#if(equals(issue.Change rating, "Low"))}}
As this is a Low risk change, this will not require approval from the change manager.

{{/}}

My 'Change rating' fields only have the options of Low, Medium and High -with this exact spelling. When I try and log action this field, it spits out "Low" as expected, but the conditional logic doesn't seem to agree.

I don't think it's the syntax, because when I try using 'not', it adds the comment just fine.

This is the doc I'm following: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/

Any assistance would be much appreciated. TIA.