Hello,  I have two boards in the same project and the same sprint, the first board is the "Dev team board" and the second one is the "QA team board". Cards can transit from "Dev Tam board" to "...

• Question
• burndown
• cloud
• jira-core
• jira-core-cloud

I would like to start using Jira Next Gen projects, but first I would like to make sure that I can manage the issues logged via ServiceDesk can be managed in the Next Gen project. Anyone have a...

• Question
• jira-software

I'm working with a growing team that are all linked with a google business account. One of the members has accessed the project with his private gmail account and now linked all issues and tempo work...

• Question
• cloud
• jira

Hello team   I read that  question ;  Witch workflow configuration is redundant with jira's default behaviour . The answer was :  A validator that cheks for a comment . Since...

• Question
• jira

Hi!  I inherited a legacy of JIRA Service Desk which we are currently using as a ticketed-support desk for our clients.  We are introducing SLA's, and I'd like to be able to analyse thing...

• Question
• jira
• jira-service-desk

I'm trying to create new filter with the conditions below but for same reason the function openSprints() is not working ,  the reason im using openSprints() since i wan...

• Question
• confluence
• jira

Hello together, in Jira dashboards there is a gadget "Created vs. resolved chart". I'm looking for a similar function, but I want to compare two created issuetypes. For Example: For me it's int...

• Question
• jira
• jira-server
• server

Dear Community,   Is it recommended to span an epic over more than one release? I have epics that contain stories some of them cannot make it into one release. Should I create a new epic for t...

• Question
• advanced-roadmaps

Hi there   I found for this problem a similar thread, but it dosent work for me.  Or i made it false =/ The similar post: https://community.atlassian.com/t5/Jira-Software-questions/Creat...

• Question
• jira
• jira-server
• server

Hi Atlassian Team, while checking out Portfolio I have a question about grouping issues/ big picture with initiatives: We allowed the ticket type "initiative". Sometimes I want to assign STORIES,...

• Question
• advanced-roadmaps

For example, there is a project with several project admins (they all need it to edit project role membership, project components etc.). But we would like to limit the people who can create "new...

• Question
• cloud
• jira
• jira-cloud

...hange the account. It works but it work's all the time, it behaves like the precondition is always true. Any advice on why? Thanks

• Question
• jira
• jira-suite-utilities

We are running JIRA Software v7.8 and Service Desk v3.11.  A big number of issues had recently been updated. In particular, one of the custom fields was edited and we would like to kn...

• Question
• jira
• jira-service-desk

Hi, we are just setting Jira service desk up  and we are finding it difficult to reply or communicate from the logged ticket to either more than one recipient or a different one to he rep...

• Question
• jira
• jira-administration

Hi All, I know there are a lot of posts about SSL certificates on here but I couldn't see one for my specific request so apologies if this has already been covered before. We have Jira running on a...

• Question
• jira
• jira-server
• server

Hi all,   I am looking for a way to implement behavior similar to Jira development integration plugin, where a web panel immediately displays (without reloading) new elements when new branch o...

• Question
• jira
• jira-server
• scriptrunner
• server

Is any solution or workaround to this for Jira Cloud.

• Question
• cloud
• jira
• jira-cloud

Hi,    After i did reindex in Jira, all the epics in jira cloud become unlabeled epics. could anyone help me to come out of this issue ?    Thanks in advance 

• Question
• jira
• jira-cloud

Lately users see 2 horizontal blue lines; one between date and time segment, the other between time and workedhours segment (see attached screenshot) Why is this? How to remove these horizontal li...

• Question
• jira
• jira-server
• server
• worklog

Hello there, the situation is as follows. There are two separate Jira projects, one for each party, as each party has confidential issues.  There are also issues which are resolved in collabor...

• Question
• collaboration
• issue
• jira
• jira-server
• permission
• +1 more tag...

Hi, I m trying to add a custom event to the workflow transition's post function step. But this step is not available. Any help on this please. Thanks

• Question
• jira

I try to integrate JIRA with PEGA 8.1.  Whilst configuring it I need to provide a URL where Pega can find the REST API of JIRA.  Our JIRA is https://jira.sdmc.ao-srv.com/ What shoul...

• Question
• jira-core

Hi all,  I don't know why I couldn't change m issue type on on specific project, and other thing is the issue won't disappear once I "done" the issue.    

• Question
• jira
• jira-server
• server

Hello! We want to remove the invited user (which is to see on the top of the email) on the emails, when we created a new user. In the email there is a line which looks like "XY has created a Jira-A...

• Question
• jira-software
• jira-software-server
• server

I'm trying to add a custom field called 'Re-open count' on a transition screen while trying to reopen an issue. I have created a custom field and screen and also I have added that screen to that work...

• Question
• cloud
• jira
• jira-cloud