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×Please help, When i configure one of my projects and i want to configure the board, the screen become blank. what should i do? is there any additional permission to configure boards?
Need Help with JQL query to get children for multiple initiatives. . Children issue type can be Epic, task, subtask, story, user story. Example - Need list for all issues under 4 ini...
I have logged back on to the Jira Board to see that many (almost all) custom fields I added and populated for the board have disappeared from view. I can still see the information when I click into t...
En este momento no me esta permitiendo copiar la url de descarga para poderla modificar y descargar más de 1000 registros, como se puede hacer?
Hi, I would like to show a graph on the Dashboard regarding how I am tracking against a set deadline for each tickets. I have set a "Due Date" for each ticket. ...
...ost feedback and requests on our public ticket here, this feedback will be one input into our roadmap for Jira forms. Thanks, Loretta (PM, Jira Cloud) H...
Hello Everyone, Currently, we retrieve our JIRA data using Tableau through a Web Data Connector. However, long term our goal is to get a subset of our JIRA data into a database we we can conne...
I'm trying to add an automation that will: Look up a certain set of issues. Group that set by component and send one notification for each component. That automation currently looks like...
Hello, I have a user in JIRA Cloud who would like to not receive the automation in product notifications since we have a automation that updates the ticket frequently every day. We die selected the ...
I would be moving the production data over to sandbox in the Atlassian administration page.
I'm trying to get the options for a Select List (single choice) field from a Json formatted file but I can't find any example. The options may change daily so I can't rely on a static list...
My team is having an issue where the Epics that we created are showing up in our List view but not our Backlog or Kanban view. I am unsure if this is a syncing issue, but please let me know if anyone...
My team is new to Jira and just created a new project. We have added epics and tasks via the Backlog and we can see these in the Kanban board. Previously, we could see the Timeline representation of ...
Hello, I was wondering if there is any ability in Jira Cloud to allow users to log in with their employee badge? For some context, every employe in the company has a RFID badge that they use to cl...
Hi, I'm using Jira Cloud and trying to set an automation that for emails created a certain way, the epic is automatically set. When I use "Epic Link" this is easy, the option set is the epics and it'...
I know there have been some recent fixes/improvements with the Opsgenie and Zendesk integration. However, when I am using zendesk to create a webhook with the process and endpoint URL from the Opsgen...
I need to export all my data and history from Jira, but I can't find anywhere to backup or export the information and history.
Hello, As the title suggests - i am trying to make an automation that will transition a ticket to done once it's checklist is complete. I am using the add-on Checklist for Jira Cloud. I thought I...
I have 43 ticket with a Resolution status of Unresolved. When I try to bulk change them using Edit Issue I don't see a choice to "Change Resolution". Is that by design?
I thought this would have worked but it just shows and error?
I am using External share and want to restrict access to the ticket/issue description. Is there a way to do that? I am currently using the free trial version. I would be curious if this is available ...
Hi Community I'm trying to automate "send email" after the creation of a specific type of request, I managed to create the automation rule. My question is it possible to have the same ...
I am trying to set up a automation that will automatically change the value in a field when a specific checklist item is marked "done" and also when it's marked "skipped" Using the smartchec...
I have multiple projects where the word "Done" preceded by a green checkmark appears next to the ticket status when a ticket has passed QA testing. Once the status "QA Passed" is selected for the tic...
...ommentManager.create(issue, issue.reporter, "Call back completed using two step verification", true) } else if (customFieldValue == "Call back completed - Client is ineligible for two step verification - Client has n...
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