Jira

Hi Support I only have AUD account and I am trying to set up billing payment method. I realised, I have to pay bank fee every month if I am paying USD. Can I have other way to pay? Or do you have a...

• Question
• cloud
• jira
• jira-cloud

Hi all,   First post here & new to Jira, we are in the process of setting up a bi-direction Jira - SNOW integration (using Jira Spoke in SNOW) and all is going well except we are getting d...

• Question
• cloud
• jira
• jira-software

Hi, my company is using Jira Core (Cloud) Standard plan I have a need to set a cascading list of one of my custom filed. Specifically: CF1 has values: A and B CF2 should be populated ba...

• Question
• cascading-select
• cloud
• jira-core

Hello all, I thank you in advance just by reading this. I performed a migration from Jira server to Jira Cloud and used both the backup zip and the data zip. The projects, issues and what not imp...

• Question
• cloud
• jira-software
• migration
• user-management

My company has been awarded contracts (same customer) for multiple sites to do the exact same work. We would like to set up a Project/Plan Roadmap for each one. I currently have the project set up as...

• Question
• advanced-roadmaps
• board
• cloud
• csv
• epic
• +10 more tags...

my developers have access to their projects. but, something happened and i lost all access to the application. I am able to login but without any rights to any module.   thanks

• Question
• cloud
• jira
• jira-software

Hello, I have a Jira hierarchy of initiative - epic - story in my advanced roadmaps. I am unable to change the ranking of my initiatives in the plan.  Why and how can i change the ranking? &n...

• Question
• cloud
• jira-software

What is the recommended method for cleaning up old Issue Schemas and workflows that are only associated with Archived projects? - Can I remove the archived projects from all Schemas and workflows wi...

• Question
• cloud
• jira-cloud
• jira-software
• new-to-jira

I work for a large organisation where different areas have their JIRA projects on one of multiple instances from JIRA 3 to JIRA cloud. On cross area projects I would like to group JIRA epics under t...

• Question
• jira-core
• jira-core-server
• server

I have admin access to the application and to the project but unable to create issue. UPDATE : Just tried in EDGE worked fine, can't do in Google Chrome

• Question
• cloud
• issue-create
• jira-software

We have a user whose User ID is messed up somewhere.  Let's call her Anita Hammer, Manager of Delicate Computer Repairs.  She was a contractor and her ID was ah123456.  Then she was hi...

• Question
• jira
• jira-server
• server
• user-management

I think it was possible before... Now, I can't see story's schedule but only status, (todo, done and so on.

• Question
• cloud
• jira-software

I am getting many calls to my hook with malformed JSON Data.  In one case i am seeing ""\ , back-slash after the "". Second often I see the special character in the JSON.   Please v...

• Question
• cloud
• jira-software
• json

"Update Parent Issue" prompt. Is this a feature of the board? Where does this prompt come from? Can I replicate this outside the board or is this a board-only feature? We would like everyone in J...

• Question
• cloud
• jira-software

We develop the Git Integration for Jira Cloud plugin. This plugin interacts with the development panel showing the number of commits, branches and pull/merge requests that an issue may have linked to...

• Question
• cloud
• jira-software

Good afternoon!!   My Manager is asking to be able to acces to a multiproject kanban board where he can view all the  issues from different projects.  I am able to create a board li...

• Question
• cloud
• jira-software

With the introduction of Priority schemes, I would have expected some means of editing the default scheme to choose the default priority.  Even though the screen shows that a specific priority i...

• Question
• jira-software

Hello IT and Jira Admins! I’m on a brand-new team that’s working on an exciting initiative to help every team in your organization manage their work more effectively on Jira. Right now we’re focuse...

• Article
• cloud
• jira
• jira-cloud
• jira-core
• jira-core-cloud
• +2 more tags...

Hi all, I get an issue concerning a plugin I am working on.  I have to execute postgres request from a Jira plugin. I had a the following dependencies in the POM.XML   <dependen...

• Question
• jira-software

I have created a JIRA portfolio with Initiative, Epics, Stories, Sub-Tasks. I need to create a Scrum Sprint from these Sub-Tasks. But the backlog shows 0 Sub-Tasks!!! Please advise Urgently

• Question
• jira-software
• jira-software-server
• server

I am trying to create dashboards that show Created vs resolved.  At the present time none of our statuses Resolve a JIRA ticket.  How can I make Closed a resolved status?   &nbsp...

• Question
• cloud
• jira-software

In addition to large projects and backend work, my team receives a large amount of quick content changes for our website. The expectation is that these can be done in less than 20 minutes and we have...

• Question
• backlog
• cloud
• new-to-jira
• scrum
• sprint

need info on requirements of OS, mySQl etc  that is required for running Jira 8.12 and above  

• Question
• jira-software

Dear Team,   I not expert in AD and LDAP, But while integrating AD with Jira my connection got the  passed but getting "Test get user's memberships: Failed" and "Test get group membe...

• Question
• cloud
• jira-service-desk

Hello... In my project that was originally set as a KanBan, but converted to Scrum, when I select "create Sprint," The sprint is auto generated.  I'm not able to set start and end dates nor the...

• Question
• cloud
• jira-software