Jira

Sub-task Estimates Don’t Appear in Roadmap “Estimates(d). Kindly suggest.

• Question
• portfolio-for-jira

Hi everyone, I’m trying to build a reliable Jira automation rule that automatically sets the next issue (sub-task or linked issue) to “In Progress” when the current one transitions to “Done.” I’ve ...

• Question
• cloud
• jira
• jira-cloud

Dear Atlassian Support, I hope this message finds you well. We are currently subscribed to your Jira and Confluence services on a monthly billing cycle. However, we have noticed that since October ...

• Question
• jira
• jira-unknown-hosting-type
• not%20applicable
• subscriptions-and-billing
• unknown-hosting-type

I've created and downloaded a cloud backup zip file but don't want to make my workflow scheme changes to an existing system until I can confidently restore it. It appears the import option on the men...

• Question
• cloud
• jira
• jira-cloud

Hi, I want to get the following 2 reports in Jira. How can I do this? Is it possible to do it with Out-Of-Box features in Jira, or do I need to use an add-on? 1. Who is working on which projects, o...

• Question
• cloud
• jira
• jira-cloud

As JIRA user, i want to filter for issues where I'm assigned to a acc, in order to create an overview of my open acc in issues in which I'm not the issue assignee.

• Question
• filter
• jira
• jira-unknown-hosting-type
• jql
• unknown-hosting-type

Hi Community, I’m using Jira Software DC and I’d like to create a report (or dashboard gadget) that shows the total logged hours per assignee within a sprint. Specifically, I need to: Group...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

  This component may be incompatible error is getting as below and as per the workflow Status -Completed and Done is defined already  

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello Community,   I need to delet a user with all of his data and send him new credentials because he lost his recoverey key and can´t login with 2factor auth, because he has not enabled it. ...

• Question
• cloud
• jira
• jira-cloud

Hi there,  My team owns a number of features and initiatives. Currently, all work items for all these features and initiatives live in a single backlog, which is managed by the team. The backlo...

• Question
• cloud
• jira
• jira-cloud

Dear team, When a Jira work-items get created, we get a username in the summary. Using expressions, I was able to get the username out of it and was able to put the name on a text type customfield....

• Question
• cloud
• jira
• jira-cloud

My Jira Subscription was deactivated due to inactivity.  Is there anyway to reactivate it and to recover my data?  

• Question
• cloud
• jira
• jira-cloud

New to Atlassian and evaluating Jira and was planning to adopt the Premium Teams collection. I am starting just with Jira and want to use Goals, but I am finding Jira one of the flakiest bits of (ent...

• Question
• cloud
• jira
• jira-cloud

I am using Cloud Rest API for personal tools (personal Jira client to speedup daily tasks at work). I found responses extremely verbose for some fields. Especially status and parent. By default, the...

• Question
• cloud
• jira
• jira-cloud
• rest-api

I am trying to use Data Transfer from one cloud site to another and every time I run the Data Transfer it says Success and that 12251 tickets were migrated. However when I go to my site, I see the pr...

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Support Team, I cannot add or manage standard Jira components in my project. The "Components" section is missing in Project settings, and only Compass components are available. I n...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

I couldn't find these fields in the work item view configurator and I'm wondering if it's possible to move the Confluence content above Child work items so it's closer to the Description fi...

• Question
• cloud
• jira
• jira-cloud

Hi, I found that the Automation trigger for ticket creation does not work when the ticket was created via Incoming webhook, so I cannot apply a web request for this event. I tried to send a web req...

• Question
• jira
• jira-dc
• jira-server

Hi everyone, I’m managing a multilingual WordPress-based project and looking for a workflow to organize translation updates and content versioning efficiently using Atlassian tools like Jira or Conf...

• Question
• confluence
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

I'm collaborating with one of our ServiceNow engineers to switch our ServiceNow/Jira integration from basic authentication to an OAuth 2.0 Atlassian Service Account credential. I've read all the do...

• Question
• authentication
• basic-auth
• cloud
• jira
• jira-cloud
• +2 more tags...

I know we change the description on the Client Portal, but once a ticket is opened in support the labels of the fields remains the same as the DB name.  Will we ever be able to customize this la...

• Question
• cloud
• jira
• jira-cloud

I have a rule that changes the transition of the Status to "Ready for Production" when the work item is Status is transitioned to "in Staging.  How do I add this to the rule, copy the sprint val...

• Question
• cloud
• jira
• jira-cloud

When trying to log in, we're getting a page that says: Site Maintenance Your Atlassian Cloud site is unavailable due to scheduled maintenance. Please refer to our page describing Maintenance Wi...

• Question
• cloud
• jira
• jira-cloud

Hello,  We recently upgrade to Jira version 10.3.10.  Every month, I audit the system using the Audit Log to see if there have been any login failures.  After the upgrade there have b...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

I am not able to see projects under site. I think it is linked to confluence. I do not want to use confluence but I think I mistakenly chose it so I am not sure how to unlink it. I am pretty noob at ...

• Question
• cloud
• jira
• jira-cloud