Jira

Hi, We have a requirement to create JIRA issues from ServiceNow. We already have an existing sevice account in JIRA and the integration was already in place. However, it is for a different project f...

• Question
• cloud
• jira
• jira-cloud

Hi, I've got a transition, a work item can't transition to Done unless it has a parent. This also includes Epics, which I don't want. Is there a way to exclude Epics? It's a company-managed project...

• Question
• cloud
• jira
• jira-cloud

Use Case:  Clone a Capacity and it's Epics Clone the stories from the Original Epics into newly cloned Epics Rule 1: Clone Program Backlog ✅ Works like a charm!  Rule 2:...

• Question
• data-center
• jira
• jira-data-center

I'm looking for ways to improve the customer experience of the Request page in the portal, and since there isn't much that can be done natively, I've been looking at Marketplace apps. I haven't found...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We have the need to use the Give This Section a Name when editing and adding details to a Release (FixVersion). Is it possible to automate the Name of the Section and insert a template in the descri...

• Question
• cloud
• jira
• jira-cloud

Iam looping all the files and trying to sum up the last 60 minutes files but seems loop [{{issue.attachments}}] to sum up the size of the attachmets it comes empty outisde of the loop {{total...

• Question
• cloud
• jira
• jira-automation
• jira-service-management
• jira-service-management-cloud

Recently we started restricting access of contractors. They have our company.com accounts, but we removed them from the Company Users group that we were using to gate access to all projects...

• Question
• cloud
• jira
• jira-cloud

I have spent more than an hour navigating JIRA's horrible permissions system trying to give a user permissions to create work items in bulk. None of the documentation I have read have helped me do th...

• Question
• cloud
• jira
• jira-cloud

We have a user who left that had a number of dashboards using a datasource that they did not provide access to anyone else, including an admin group. Going forward we have other datasources with an a...

• Question
• appfire
• cloud
• dashboard-hub
• jira
• jira-cloud

...ssignee", "hasDefaultValue": false, "key": "assignee", "name": "Assignee", "operations": [ "set" ], "required": true } ], "maxResults": 1...

• Question
• cloud
• jira
• jira-cloud

There seems to be a known limitation that Business Projects don't allow for good grouping of tasks/sub-tasks by Epics. What solutions have you implemented to get around this limitation? I'm currentl...

• Question
• cloud
• jira
• jira-cloud

I need to update my credit card payment details, but I'm unable to do it.

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

Hi, I am facing connection issue for " Kepler - SQL Query Fields | Grids Dashboards" after upgrade jira data center version to 10.3.18. I tried replacing the mssql-jdbc-12.6.5.jre17.jar a...

• Question
• addon-com.keplerrominfo.jira.plugins.jjupin
• data-center
• jira
• jira-data-center
• jira-server
• +1 more tag...

Hi, I’m trying to use smart values to pull accurate data from Jira and update it on a Confluence page. For this, I’m using JQL queries along with smart values. However, I’ve noticed that some smart ...

• Question
• jira
• jira-automation
• rovo-atlassian-intelligence
• smart-value

Dear Team, I am writing to formally report an issue with accessing a Jira board in our Pagoda Labs Atlassian workspace. Although I have already been granted the required access to the project, I am...

• Question
• cloud
• jira
• jira-cloud

Currently, I do not see the Roadmap option in the left navigation in Jira. Is there something I need to enable?

• Question
• cloud
• jira
• jira-cloud

Is there any way to output whole webResponse.body (or part of it) into description without parsing it? I have an automation rule that makes a web call to sentry. It returns a json with the followi...

• Question
• automation
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

hi support team, i got below problem while log-in, would you please help me? thanks Maryam Hash 1XB6LGF

• Question
• cloud
• jira
• jira-cloud

Hi all   I have the following issue in Jira Plans - instead of the "correct" Workflow order, as given in the opsbar sequence as well as the Jira Adminstration of Status, it shows the following...

• Question
• advanced-roadmaps
• cloud
• jira
• jira-cloud
• opsbar
• +3 more tags...

Jira search just got smarter with intent detection TL;DR We’re updating Jira’s search so it can better understand what you’re trying to do and route you to the right place automatically: ...

• Article
• jira

Select "Create" to open the ticket creation dialog. Check the "Create another" option at the bottom, set a value for "Linked Issues", fill in the required fields, and click "Create". When creating ...

• Question
• cloud
• jira
• jira-cloud

I am getting this error and I can't figure out what to do. For some reason, I also can't create a support ticket since my URL is "INVALID"

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi everyone, I need help with an issue on our Atlassian Cloud site. We had been using Confluence normally for a long time on our site, and suddenly we can no longer access it. Our site is: asambl...

• Question
• cloud
• jira
• jira-cloud

I have received an email regarding the deactivation of our Jira subscription. I would like to request assistance to resolve this issue. Please let me know the reason why the subscription is schedul...

• Question
• cloud
• jira
• jira-cloud

Something about me is that I tend to be very straightforward. If your outfit looks terrible, I’ll probably tell you it looks terrible. Not because I’m trying to be rude, but because I believe honest ...

• Article
• apps
• architect
• cloud
• confluence
• forge
• +2 more tags...